Radisson Hotel Tianjin Aqua City

I stayed at this hotel for three nights in November 2023. It fell very short of my expectations. This is the worst hotel I have stayed in in China and one of the worst hotels I have stayed in ever. The only hotel where I have stayed that was worse was in Erdenet, Mongolia. I don't understand how there are so many good reviews. I question whether those who left good reviews actually stayed at the same hotel where I stayed. 1. The breakfast buffet was awful. The food was cold, stale, and seemed like it was left over from the previous day. When the juice and milk ran out, they were not refilled. The only Western breakfast selections were some stale pastries. I could barely stomach it. About the food being cold: When will Chinese restaurant managers finally learn that chafing dishes need to be heated from below in order to work properly? Just putting a heat lamp above the tray will not keep the food hot. 2. My non-smoking room smelled of cigarette smoke. Maybe it had been smoked in previously or maybe the smell was coming from the air vents. It wasn't a strong smell, but I could smell it. Also, the staff allowed guests to smoke in the lobby, despite this being against Chinese law. 3. The shower in the bathroom was difficult and dangerous to enter and exit, as the bathtub wall was too high. 4. There was a long hair stuck to the bathroom wall when I arrived and it remained there until I left. 5. The room was too hot. Opening the windows was useless because the windows only opened downward, so no cool air came in. (Hot air rises, cold air sinks. That's basic science.) 6. My reservation said I had two meals a day, breakfast and afternoon tea (16:00 to 18:00), but there was no afternoon tea. 7. There was an ice bucket in the room, but no ice machine. I was told to ask for ice from the restaurant during breakfast (which was also an ordeal--see no. 8), meaning you can only get ice before 10am. 8. Most of the staff spoke little to no English. I don't expect people in China to speak English, but I do expect the reception staff at a hotel chain which claims to be a chain of "international business hotels" to be able to speak English. The restaurant manager didn't even understand when I tried to tell her my room number for the included breakfast. She even asked a guest to translate for her. I was confused when said guest asked me, "What kind of breakfast do you want?" I was told to just tell the manager my room number. I believe that the Radisson company should send some inspectors out to review this location, as it has certainly tarnished their reputation in my opinion.

升級了高樓層行政房，可以看夜景。酒店對面就是網紅西北角早點！

酒店被三大購物中心環繞，服務也不錯，前台免費升級了房間，性價比不錯

多次入住這個酒店，酒店被三大購物中心環繞，很熱鬧，前台服務也熱情禮貌，商務出差的不二選擇！

The rooms were clean and spacious, but the beds were cheap and uncomfortable.

房間地理位置優越去哪都方便，房間乾淨整潔。美中不足就是竟然洗漱用品是前台現發的，而且衹有簡裝的牙刷和牙膏，浴帽梳子都沒有呢還是我得管服務員要才有😓

酒店環境不錯的，附近就是大的商業中心，還會附近就是回族居住區，與許多清真餐廳，喜歡吃牛羊肉的非常有口福了，酒店房間很大也很安靜，不錯的酒店的

非常好，雖然靠路邊但是玻璃隔音很好 服務人員也非常好，遇到樓層打掃衞生的阿姨想要兩瓶水，阿姨直接拿過來三瓶，給力 下次還會考慮的選擇