Colin
1 กุมภาพันธ์ 2024
Good Afternoon,
Love Terrigal Crowne Plaza.
The gereral feeling was staff not totally relaxerd, not trained prop[erly for the job, short or understaffed not as observant to people,needs and detail .Breakfast food set up perfect but serve yourself buffet food was on the cold side...disappointing! Feb 1 no Egg Lady . had to chase staff for a coffee ..
Felt so sorry for the sdtaff that do room service. arrived at about 2.30 pm 30/1 check in 4 staff on desk duty and busy. Young lady said we may not get into our room by 3pm. OK! kindly gave us a drink voucher and she will call us when ready & stored our luggage . Text message came at 4pm.Loved our rooms ..7th floor perfect outlook ..
Colin S Sullivan Good Afternoon,
Love Terrigal Crowne Plaza.
The gereral feeling was staff not totally relaxerd, not trained prop[erly for the job, short or understaffed not as observant to people,needs and detail .Breakfast food set up perfect but serve yourself buffet food was on the cold side...disappointing! Feb 1 no Egg Lady . had to chase staff for a coffee ..
Felt so sorry for the sdtaff that do room service. arrived at about 2.30 pm 30/1 check in 4 staff on desk duty and busy. Young lady said we may not get into our room by 3pm. OK! kindly gave us a drink voucher and she will call us when ready & stored our luggage . Text message came at 4pm.Loved our rooms ..7th floor perfect outlook ..
Colin S Sullivan
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