กรูโพเทล พลายา เฟลิส

First of all, there was a lot of negativity for this hotel in reviews I read, this was concerning but don't let it put you off. We had a great time and the hotel is lovely. There are a lot of positives, but some things to be aware of before booking. The hotel is made up of 4 hotels, Playa Feliz, Tres Vidas, Las Pitas and then Orquidia. The Orquidia is the main hotel which has 2 large pools and a splash park for children and/or babies. It also has the entertainment which is indoors with a large stage, a bar and also a snack bar within. All of this is included in your inclusive stay at Playa Feliz. Tres Vidas and Las Pitas do not have their own pool and use the facilities at Orquidea - yes it does get busy there! However, Playa Feliz has it's own pool which opens at around 8.30 but there was one cleaner who was very strict about no one going on beds until 9am. But other than this, it is much more chilled and no mad rush for sunbeds, plenty of space and plenty of parasols (which are non-moveable). It also has it's own snack bar where you can get food, coffee, beer, soft drinks but additionally has a manned bar too. The snack bar offered limited choice of food and I would have liked to see them offer more simpler foods for the kids like nuggets, sausage, burgers. The food here is ok, it gets put out and regularly checked on, so is not amazing but ok for something quick to eat if you don't want to go elsewhere. We went to Orquidia, for the snack bar up there most days and this offered a lot more, freshly made chicken burgers, toasties etc. The accomodation at the Playa Feliz was lovely, rooms 1-40 are ground level appartments and are very close to the pool (I mean the front door to the pool edge was 10-15metres away), this was great as we could pop back and fore so easily whenever we needed to. The rooms were lovely and clean, Aircon worked well. The room had 2 single beds pushed together in the back bedroom and then the (large) couch had a slide out bed underneath it. Kitchen had a fridge, microwave and cupboards filled with plates and cutlery etc - everything you may need. Rooms were cleaned every other day unless asked but when we did ask, it was no problem at all and the job they did cleaning was very good. I did notice that the Playa Feliz is made up of about 200 apartments, not all of these are holidaymakers, there are quite a few privately owned it seemed, no issues with this but something I have never seen before ina TUI blue resort. The hotel had low key entertainment in the day but there were things going on. This included water polo, character poolside walks, water aerobics and Aqua board yoga which is a lot more fun to watch than it is to do! There was also a lot going on in the Orquidia but the pools were much busier. The was a foam party which we went to and it was great fun. TIP: Download the TUI Blue app, on there you can find out the full entertainment schedule in both the Playa Feliz and Orquidia. The main Orquidia hot

The hotel is ok, seems well maintained although some of the tiles around the pool area were broken and uneven. Being season end it felt a little tired from a hard summer season. Watch out for the pool towel exchange date and time, this is policed with draconian authority miss the time and they won’t change them! We where swamped with ＜5 year olds in the adult pool, wasn’t quiet the off peak chilled experience we where looking for! Probably wouldn’t go again - but was ok