the hotel location is good ,near the Lamlam bus station (grand plaza),the staffs are kind ,friendly and helpful. It is very safe while travelling in Guam .
The hotel is new renovation, clean and convenient for shopping.
Front desk is also very friendly to greet all guests. I strongly recommend you to stay this hotel.
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ผู้เข้าพัก
10 ตุลาคม 2023
Superb service. We got it at 6:30 am and they gave us another room where we can rest until it’s time for our check-in for free (this is probably subject to room availability). Absolutely thankful for this service (order cam from management level as well). We got a premiere suite. Then at 10:30am they called our temporary room to inform us that our Family Room is now available.
The family room is big (bigger than their site pictures) complete with kitchen amenities and laundry machine and dryer. Bathrooms are clean and spacious. Walk-in closet was also in 1 bedroom.
Overall, a great stay for our short Guam vacation. :)
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ผู้เข้าพัก
4 มีนาคม 2024
Answering phone services is bad. Lost item they didn't even check it right cus I remember when we check out room I know what I put the item they told me they didn't find anything. And my medication too. Very dispoint. I even told them I go and check they check they all ready check so nothing! That what they told me room was even no guest yet .
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If you know you know
18 กุมภาพันธ์ 2024
The hotel is good value for money and the location is perfect for local American restaurants (Chillis, Hard Rock Cafe etc). There were a few occasions where we had to request a room clean and coffee as their policy is “if there are opened suitcases” cleaners do not make up your room. This wasn’t communicated before which was a pain as towels should be replaced daily.
Apart from this everything else is great and I would recommend staying here.
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Chelsea cheng
20 ธันวาคม 2023
The hotel was ok and conveniently located , price was good