Scandic Eden Nokia

A really nice hotel. Warm water in the spa and lots of fun things to do for the kids. The spa also has a jacuzzi for adults and many different saunas. Breakfast is good and the hotel room is good for families as well as just yourself. Nice customer service and clean interiors.

Nice location by the lake. Big family room with toilet and bath separated. Fridge in the room. Free parking (a lot of parking spaces behind the hotel). Good water park but a bit overcrowded (also open for the public). Free of charge for hotel guests including bathrobes. We had a great dinner in the restaurant Little Italy.

Hotel is very nice for family visits. Personnel of the hotel are very nice and polite, thanks for them. Then we came to ristorante Little Italy, Pizzas where not fried, adding's where ice cold. After claim the food pizzas where burned adding's where middle of pizza and tomato puree(ketchup) on the sides. also it took over 45min to get food after order and drinks never came as we ordered. Waiters didn't know what to do where to go and they asking each other what take so long at kitchen to get food.

This is my 2nd time visit at Scandic Nokia. Room size was ok but toilet and shower area was dirty. Room was booked for 4 people, but there was only 3 blanket and one bed without bedsheets. Highly disappointed ☹️

We had a very good time, the staff were very helpful. Only thing we found was that the room rather cold.

Kids friendly hotel with nice and clean rooms and quite big big pool area for different age groups. One thing to add though here is that people with small kids must keep an close eye on kids in the pool area all the time. Breakfast was also great except i missed my cappuchinos so perhaps that can be added to the menu. Overall had a wonderfull time!

Room was too hot. Pool should open earlier so as an adult i can swim before business and before the families with kids take over. The buffet dinner isnt enough value for 40 euros. The breakfat of course was great!

I must let out already in the beginning that even beforehand I felt the price for two nights being very high and after the experience I would say extremely high, comparing to our experience. Service was throughout the line below standard, except the evening buffet at Esmeralda restaurant. The morning buffets was chaos. No plates, no forks, no coffee, no drinking glasses - available tables but not cleaned. Drastically insufficient staff and overall looks just rookies and no professionals on both Saturday and Sunday morning. Little Italy was no better. Only few tables had people and I was in the front line in the counter. There were 5 waiters and waitresses and 3 of them seemed to be just goofing around and not knowing what to do, while 2 seemed determined and were servicing the tables. I waited 15 minutes for my beer. From the tap. Shouldn't be that difficult. I was this close losing my temper, which is very unusual. Food Market had 2 very professional persons, but should've had 2 more. Luckily they managed the rush hour and I give them special thanks for managing that much people in very organized way. Check-in was surreally slow. I have been in dozens of hotels around the country and the world and I cannot think any slower than this. Almost if I was watching a slowed down movie both waiting and during our turn. How does this place even work with this kind of service!? And the spa... well there was very little to do for the little ones. Too few balls to play game with and too few bigger floats to go anywhere except the shallow area. The slide was the favorite after the deficiencies. AC in the room couldn't keep the temperature and was from time to time VERY loud - something was resonating and making rattling noise. I woke several times during the nights because of that - luckily the children did not. We'll go to beaches, we'll go to restaurants and we'll go to water activities, but we won't be back here. Heti alkuun on sanottava, että pidin kahden yön hintaa etukäteenkin todella korkeana, mutta etenkin nyt kokemukseen peilattuna erittäin korkeana. Palvelu oli läpi linjan ala-arvoista, paitsi iltabuffet Esmeralda-ravintolassa. Aamubuffet oli kaaos. Milloin oli lautaset loppu, haarukat loppu, kahvi loppu, lasit loppu - vapaita pöytiä, mutta ei ollut ehditty siivota. Henkilökunnan määrä vaikutti todella kovasti alimitoitetulta ja näytti siltä, kuin paikalla ei olisi yhtään ammattilaista vaan pelkkiä aloittelijoita. Little Italy ei ollut paljon parempi. Vain muutamassa pöydässä oli porukkaa, ja odotin itse palvelua tiskillä. Ympärillä pyöri 5 tarjoilijaa, joista 2:lla pöytiin tarjoilevalla tuntui olevan joku ajatus hommasta, ja 3:lla ei minkäänlaista. Odotin 15 minuuttia oluttani. Ihan hanasta. Ei pitäisi olla näin vaikeaa. Olen melko rauhallinen kaveri, mutta nyt meinasi kyllä pinna palaa. Food Marketissa oli 2 rautaista ammattilaista, mutta olisivat tarvineet toiset 2 kaveriksi. Onneksi he jotenkin hanskasivat ruuhka-ajan ja kävin kiit

On the 30th of June, around 9:30PM we had to evacuate the hotel due to a fire alarm that later turned out to be caused by some burnt food in the microwave of the restaurant. The disruption lasted less than one hour, but was nevertheless inconvenient. I was quite amazed the next morning, when checking out, I inquired if we were going to be compensated in some form for the previous night occurrence. The lady at the check questioned why I was seeking compensation, like it was normal to evacuate the hotel and wait outside at 10C. until the fire brigade left the premises. Maybe it is a cultural thing in this part of the world, however the experience at Eden Nokia this time left me with ...a burnt taste!