Hotel BCHIC

Unfortunately this hotel is right next to two stacked roads. The front of hotel is noisy during day until 9 pm I estimate (see picture). I asked for room on the other side of hotel (away from roads) which was granted, but I was given only remaining room on first floor which was only 15 feet from lobby and check in counter! This was not going to work as I have zoom meetings with USA several times in day and can't risk loud lobby guests or check-ins to be overheard during zoom calls. I asked manager for cancellation and they agreed but I need pay one day penalty. I applied for cancellation on Trip.com and yet hotel refused cancellation!! I called hotel front desk next morning and they told me in long winded repetitive sentences that I had to call Trip to ensure they get their money! I was really frustrated with this inefficiency and change of agreement and attitude. I got Trip involved and had frustrating exchange with front counter upon leaving. In all the room is clean and fine the geographical location is convenient, the Wi-Fi is slow at 16 Mbps if I recall and I sense that much is "over promise and under deliver". Just my view. Hope it helps others.

服务：我女兒的小兔兔退房時候忘記在床上了，我打電話去詢問說沒有看到，我後來還是再過去了一次，前台告訴我還是沒有看到！後來我發火說我們沒去過其他地方肯定再房間，旁邊的一位服務員說看到白天的服務員拿到過一隻玩偶，後來才去拿下來還給我們！讓我們很生氣！

服務態度很棒。 環境舒適安靜～ 價格合理 ☺️

選擇昇美，主要是客房服務很好，設施也符合價位，也就是時下年輕人用語-性價比很高

安靜，舒適，衞生間智能馬桶，淋浴和盆浴乾濕分離，非常乾淨，24小時前台服務。交通方便，幾分鐘內購物和就餐，價格優惠，值得推薦優選

飯店算設備齊全還有toto免治馬桶洗手臺，浴室空間大竟然還有浴缸，算是物有所值地點也方便，洗澡水淋浴水又熱又大。，房間很乾淨又有衣櫃、保險箱。 空調太冷無法調到適合溫度，一直在20度左右室溫，電梯霉味重，電視晚上看一般頻道會lag一直轉圈圈。

服務前台的兩位小哥以及打掃房間阿姨的態度非常好👍👍 但酒店設施很陳舊、衞生環境不理想、適合超短期的商務入住、多天入住不推薦了、

交通方便，離中山捷運站不遠，附近有大型超商，購物方便，飲食便利。

衛生乾淨，房間不算小，比較清靜。浴室也大，水夠熱，很充足。這個價格的性價比很高。