Extended Stay America Suites - Tacoma - South

They were clean and treat you better than most hotels. Give you privacy. Unlike most hotels. I know they had breakfast but we didn't make it for that. Laundry room was great we got most of our clothes clean anyways. The best time is at night to do laundry. It's open for the most part. Thanks you we're great

비추요. 절대 비추합니다.

The lady came in and woke me up at 1 o'clock in the morning when I was sleeping for work. Cause I have to get up at 5 cause. She said the alarm was going off and it was smoky and it wasn't. I just had a candle then when I went to check out. She said sorry it was the wrong room. It was the room next door to you and still charged me $250 for a smokey room when it was the neighbors.

The advertising is with breakfast included. But, they don't have breakfast. They serve coffee or tea with granola bars. This was very inconvenient.

No coffee in rooms, shampoo only, cheap “grab n go” breakfast, no kitchen utensils without request, remove your own garbage, very uncomfortable bed. Smells like animal urine. I will not stay with ESA again

the room was nice and the staff was super friendly and helpful. was kind of in a sketchy area of tacoma but the parking lot was gated! would probably stay again!

It was an experience lol the heat didn’t work in the room for at least 2-3 days and nights and the staff got upset the moment I kept bringing it up. The staff wouldn’t supply any extra blankets almost every night I was cold and more tired than before it just wasn’t the most clean and I just will remember never to have a friend book a reservation for me again. It was my first time traveling and I just expected to be treated better. I even had to fight for clean towels and wash cloths I just ended up buying my own across the street. I was only there for a short time before I have to come back and I’m just not happy with the service and the way I was spoken to. I even called downstairs one night to confirm my time and day for checkout because I had seen a mistake on the reservation before the internet stopped working and the lady told me the wrong time and date and just hung up on me.. I wasn’t expecting anything glamorous I grew up very poor and have worked for everything I have today and I am still fine with the simplicity of life but this just was unacceptable.

For the Tacoma area the cost was very reasonable. Close to the Tacoma mall, local restaurants, and area hospitals. Gated parking area. Older facility and starting to show its age. Staff was friendly. Refrigerator, microwave, stove, and full sized refrigerator.

Staff was definitely extremely nice and the room was definitely what me and my husband needed, however the condition of the room was not too well the room had a funny smell, there was stains on the kitchen floor, bathroom walls, and refrigerator when I got there. The bed was okay and there was ******* and strange people staying there. If they renovated the rooms I think there will be some potential and better views but overall my stay was not too bad don’t have too many complaints