ผู้เข้าพัก
7 มิถุนายน 2024
What a wonderful retreat for couples to relax, unwind and feel like you are part of the family without the intrusions. On arrival we were welcomed by first names, nice touch and offered a glass of sparkling to begin to unwind. No formal hotel check in at the Lodge, nor any swiping of credit cards, again very different. Staff were professional, attentive, friendly in a very well furnished environment, with large sofas and big cushions to sink into. The views from the Lodge are breathtaking and we were fortunate to have beautiful blue skies in the day and the most picture perfect star studded sky at night. The food was just perfect and the staff are to be commended most highly for the degustation menu offered. Nothing is too much trouble even for the kitchen if you have particular food preferences or dietary requirements. The other different, nice touches were the inclusion of the entire mini bar in your overnight stay and also complimentary drinks during the day and pre dinner drinks with canapes each evening. I cannot recommend at stay here more highly and we will definately return. Having said all that I did have one or two minor complaints of a housekeeping nature, which meant I could not give an overall rating of excellent which I desperately wanted to do.... Firstly, one of the robes in our suite was full of holes. Secondly, none of the items in the bathroom were replenished, despite us staying for 2 nights. Thirdly, the standard of cleaning was not perfect, the basins and spa bath in the bathroom were not cleaned daily, there was considerable dust and hair on the floorboards of the room and the bins were not emptied daily. Lastly, the only umbrella in the pool area was broken. I did bring these issues to the attention of staff before leaving, hoping these matters might be addressed so that next time I visit I can give the Lodge the excellent rating it so deserves.
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