Hotel Nikko Suzhou

ใหญ่กว่าห้องพักประเภทเดียวกันที่ JAL ในโอซาก้า ญี่ปุ่น และใหม่กว่ามาก ครั้งหน้าจะมาพักที่นี่อีก อัตราส่วนราคา/ประสิทธิภาพดีมากและไม่มีรถติด ทัศนคติการบริการของพนักงานโรงแรมเสี่ยวเก่ก็ดีมากเช่นกัน

The hotel is in great condition, cleanliness is excellent. Communication with Lynne Guo is efficient and swift, I like it! Only thing, wifi worked extremely slow :( so difficult for working and the amenities is a bit lacking, such as tea and coffee

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)