H Luxury Residence Apartments - Holiday Paradise

สิ่งอำนวยความสะดวกในห้องเก่า คำว่าปุ่มเตาอบ หายไปหมด ตั้งอุณหภูมิและเวลาไม่ได้ ประตูกระจกห้องอาบน้ำปิดไม่สนิท อาบน้ำ พื้นด้านนอกเปียกสนิทหลังอาบน้ำ ที่นอนก็เก่า นุ่มสุดๆ นอนแทบไม่ได้คืนเดียวแล้วได้นอนโซฟาเบดเท่านั้น เคยจองอพาร์ทเมนท์นี้หลายครั้งแล้วและสิ่งอำนวยความสะดวกในห้องก็ดี แต่คราวนี้ห้องแย่มากจนจะไม่นอนแล้ว กล้าจองอพาร์ทเมนต์นี้อีก!

ความแตกต่างนั้นเหมาะสมและใช้งานได้ดี เนื่องจากเป็นส่วนหนึ่งของโรงแรม Hilton คุณสามารถเข้าใช้สิ่งอำนวยความสะดวกของ Hilton เช่น สระว่ายน้ำ ซาวน่า พื้นที่บาร์บีคิว ที่จอดรถฟรีถือเป็นโบนัสอย่างแท้จริง เนื่องจากโรงแรมส่วนใหญ่ในพื้นที่นั้นเรียกเก็บค่าธรรมเนียมการจอดรถที่ไร้สาระ การเช็คอินและเช็คเอาต์ด้วยตนเองก็สะดวกมากเพราะคุณไม่จำเป็นต้องต่อคิว จะกลับมาพักอีกครั้ง

Beautiful apar**ent and view good service and very safe I highly recommend definitely coming back next year

Great variety of different pools to swim or lounge around by them. Lots of shaded seating also available. Enjoyed meandering around the many pathways to all the different outdoor spots. Very private and secluded oasis options on the pool, spa, gym level.

When booking we believed we were booking through the Hilton instead it’s privately run. You don’t get treated like a Hilton member. The staff don’t like to help you as the Hilton don’t get paid anything for our stay. No beach towels, no in-house telephone to call reception etc. we have stayed before and the experience was so much better.

Hilton Hotel we love and loved when we booked directly via Hilton. This room via Holiday Paradise was really disappointing. Rubbish in draws and cupboards from previous stays. Not clean at all. So many marks everwhere, greasy and sticky rangehood, blinds in bathrooms and rooms were terrible condition. Actually really unpleasant to even look at. Had to request items of empty boxes which were just left and not replaced. The hotel did deliver what we needed in all fairness but should have been topped up as part of there cleaning and check out service. Front door didnt close properly and nor did back slider door. For the price they charged per night the maintenance and conditions of the room wasn't worth it. Next time il go via Hilton direct.

Checked in at 3:30pm ish, room wasn’t ready, both bathroom floors were wet, found dry chewing gum stick on the cupboard next to the bed.

Despite the name featuring the word “luxury” there was nothing luxury at all about the apar**ent. It was dirty, dilapidated, torn up carpets, smelly, the outside balcony was dirty, the shower door didn’t shut properly, the bath drain didn’t drain the water, the carpets were stained and dirty, there were previous stays food crumbs underneath the sofas, previous stays empty drink bottles under the bed, curtains weren’t blackout and didn’t close properly which meant there was lots of light coming through from sunrise onwards, shower tray and bath tubs were stained, the sofa was stained, random stains all over the furniture, dirt under the couches, just in general not what you’d expect from a property within the Hilton hotel chain, Hilton should be embarrassed to have their name associated with the residences as you’d expect the property to be at least a three to four star property, and although the hotel amenities were three to four star, the apar**ent itself was no better than a run down motel. With three kids, we were disgusted by the overall experience and it ruined our Chris**as having booked over the holiday period. We paid a premium to be there from Chris**as Eve through to the 28th December and it wasn’t worth the money spent and we should have just stayed home

Nice View, Good location, really needs a deep clean, painting and update to justify the price per night.