Hotel lobby personnel are not very welcoming. Rooms are very basic and a bit small. The bed is pushed up almost touching the ac. I called and spoke to someone about a late check out, which I was told would be 12. So then later that same day I went to the lobby to let them know that I would be leaving at 12. My check out date came up and starting at 11 housekeeping came to my door 3 times. Around 1130 I started taking things to my car. When I came back for more things my key was already deactivated. I went to the lobby, the person there told me that I had to go the morning of the late check out to let them know to have the key functioning. I dont understand if you need to go there in the morning, what is the point then of resting in your room a little longer before you leave. Anyways, communication within the lobby personnel was not the best.
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