Courtyard Charleston Summerville

New hotel, everything was great. Comfy room.

Room was very clean and location is perfect

El hotel muy bonito

Mostly a great stay. I'm disappointed that Marriott main properties don't offer even a continental free breakfast anymore, but I guess every single thing has to be monetized to increase that profit margin, right?

Absolutely loved the fire pit, fireplace, and all the lounge space. Great for just hanging out with friends! Room was clean, spacious, and comfortable.

Our room was, unfortunately, adjacent to guests unreasonable about the low level noise always apparent when residing in a dwelling with shared walls. My partner and i were not unreasonably or atypically loud. We work nights and, thus, were up late. Instead of gaging the situation to determine the validity of the complaint, or - dare i say- consider our right to be awake and active during late hours, we were harrassed to the point of leaving for most of the last half of our stay. Lastly, we booked the room another night despite the issues as this was the lesser of two option (staying or moving all our things). However we were told "the manager may not allow you to stay...i will ask abd call you back." We were left hanging without a follow up for over an hour - told we had to leave right at noon/checkout. Finally, when leaving through the lobby, the desk clerk, Kayla, resonded to my acknowledging smile and, "thank you" with an accusatory, rude, and disrespectful stare of silence. In short, even if we were too loud and otherwise disturbing our neighbors, the situation was handled without even the slightest modicum of professionalism, grace, or appreciation for our choosing your property - which is one of the priciest in the vicinity. I expected more from this hotel.

No toiletries provided. No trap in the sink. No coffee available in lobby. Every thing had to be purchased

Overall, it was a pretty good stay, with only two notable exceptions. Firstly, the young girl making coffee in the morning was surly and abrupt to the point of almost being hostile. Fortunately, every other single staff member we encountered was exemplary. Secondly, the shower water pressure was ABYSMAL. The bathroom sink had more pressure. Not only did this make it unenjoyable and difficult to shower and perform hygienic tasks, it actually became dangerous, as the weak stream would not effectively wash away body wash and hair products, making the shower floor very slippery, my wife almost fell. Many things were very good, but the showers were bad enough to lead me to stay elsewhere on our next trip to the Charleston area.

The hotel is located near the main road so there is a lot of LOUD traffic all night long. The room was not clean. There were spills on the nightstand, dirty glasses, makeup on a hand towel, torn bedding, the pillows are very soft, no firmer ones available. And their Starbucks restaurant was completely out of food.