Resort Suites at Bandar Sunway

晚上八點才到，幸好提前打電話溝通了，因為連住兩晚加一晚，不想換房間，前台小哥熱情友善連住三晚，非常感謝。地理位置非常好，連着商場，吃飯很方便，商場直通樂園，不用開車了，走路就能到。不過需付停車費，兩天18個小時付費馬幣五十多。房間也比較大，不過真的很舊很舊了，傢俱，床單，被子……都很舊，剛進房間就看到廁所裏有蟑螂，床上有頭髮……都自己處理了，比較這個價格的酒店有這樣的位置要求不能太高了吧。廚房電器有電飯煲（電源不穩定），微波爐（狀況很好👍🏻），煮水壺，冰箱（衹有冷凍的地方有冷氣，冷藏的地方壞了不能用，放下面的蔬菜水果基本都壞了）

The room is big n comes with pantry.. Hotel needs to be refurbished as it is old hotel..

房間每天都會過來打掃。送兩瓶水。挨着商場非常便利。樓下就能看到水上樂園。這個位置很好，出行遊玩很方便。

All in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City. Overview: 1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there. 2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain. 3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card. 4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly). 5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony. Pro: 1. Attentive staff, very helpful and attend to our needs quite immediately. 2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax. 3. Affordable room rates comparable to any of the Sunway hotels around this area. 4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong. 5. Our unit came with a bathtub but we didn’t use it. 6. 2 beds in our unit, both are king size. 7. Provided clean towels, disposal toothbrushes and shampoos/bath gels. 8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use. 9. Aircon is working fine in both living hall and room. 10. Very spacious bathroom. 11. Quiet at night, so can sleep well. Cons: 1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself. 2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area. 3. Bed sheets were just ok. Can be better as looks dusty and with light stains. 4. Curtains are old and dirty. 5. Tv channels only 2 channels. 6. Remote controls (tv and aircon) are dusty. 7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids. 8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us. 9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly. For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.

設施：陳舊。床單，被褥，浴簾都是易耗品，快些更換吧。因為我更換床單，所以看到了褥子。唉。一言難盡。實在不想再想起來。 衞生：應該是都擦過了，沒有灰塵。就是舊。 服務：非常好。態度很好，不是員工的問題，是老闆應該升級設施了。 環境：圖片上的酒店並不是這家酒店。我打車到圖片中的酒店後，前台告訴我我定的酒店前台在地下車庫負一層樓。真正的前台如圖一，還是左右各兩家酒店的前台。 地理位置非常優越。住在這裏就不需要租水上樂園的20令吉的櫃子了，玩完之後回酒店洗澡換衣服就行了。不需要在水上樂園裡麪洗涼水澡。 總之希望酒店能夠如實描述，也儘快更換易耗品。畢竟乾淨衞生是基本需求。

Strategic location at Sunway City, nearby with mamak store, food places. Nice hotel room view

hotel was good with strategic location near to mall.. room clean.. good staff good

Very good location just next to Sunway Pyramid. Room needed to be upgraded for better guest experience. Old bath tower should be replaced.