ผผู้เข้าพักI recently had the pleasure of staying at this hotel, and I can’t recommend it highly enough! From the moment I arrived, the reception staff made me feel welcome with their attentive and friendly service. They were always on hand to answer questions and assist with any requests I had. The room itself was impressively spacious and well-appointed, providing a comfortable and relaxing atmosphere throughout my stay. I was delighted to find complimentary fruits and desserts delivered every night, a lovely thoughtful touch that added to the overall experience. Additionally, the cleaning staff was incredibly kind and accommodating, ensuring that everything was spotless and that my needs were met without hesitation. The hotel’s amenities were exceptional, and I truly appreciated the attention to detail throughout the property.
DDouble O mamaGreat Service and Comfortable Rooms, but Location Was Misleading
The hotel service and room environment were excellent—clean, comfortable, and well-maintained. However, I was misled by the location:
1. There is no proper drop-off area at the main entrance, which makes access a bit inconvenient.
2. Although the hotel is named after Wanda Plaza, it actually takes about 10 minutes to walk there, so it’s not as close as expected.
That said, I want to give special thanks to the hotel staff. My daughter accidentally left behind her stuffed toy, and the staff promptly called us and arranged to have it mailed back. We are truly grateful for their thoughtfulness and care.
LLizzie OWe chose this hotel for its convenient location—just a short walk to the shopping mall—and were pleased with several aspects of our stay. The rooms are genuinely smoke-free and fresh, which we greatly appreciated. Generally, the service from the front desk was polite and helpful. Special mention to staff 6018 for allowing a late check out.
Breakfast: The offering was focusing on staple carbohydrates like rice, congee, noodles, and buns. However, given that the hotel's restaurant specializes in local dim sum, it felt like a missed opportunity not to feature a few of these signature items on the breakfast buffet. A curated selection would have elevated the meal from simply filling to a more distinctive and enjoyable experience.
Areas for Improvement:
Our stay was impacted by a few operational inconsistencies. The most noticeable was the lingering smell of cigarette smoke in the hotel corridors, which contrasted with the clean air in the rooms.
We also encountered a persistent issue with a malfunctioning toilet in our first room. While the front desk was responsive in offering a room change, the process became confusing due to conflicting messages from different staff members. This back-and-forth, which lasted into the late evening, was frustrating. The situation was only resolved when we firmly communicated our need to change rooms. We hope the hotel can improve internal communication to handle such issues more seamlessly.
A small suggestion for enhanced service would be more proactive assistance with luggage, especially for elderly guests, when staff are available.
In summary, this is a hotel with strong positives: a great location and clean, comfortable rooms. We would consider staying again, hoping the operational hiccups we faced are addressed. With a few refinements—particularly to leverage its culinary strength at breakfast—it has clear potential to be excellent.
ผผู้ใช้ไม่ระบุชื่อAs always, Ji hotel is my favourite hotel in China. Really non-smoke and nice service and spacious room. Everything is clean and new. Highly recommend!
ผผู้เข้าพักThe hotel is not bad, the room is actually pretty good, you get your own mini swimming pool, however there are 2 things I was very unhappy with. First, the swimming pool floor and walls felt slimy, so the feeling while swimming we wasn't very pleasant. The natural pool the room is connected to my stairs is not really clean and you are recommended to not swim in there, so if you're thinking you'll get some sort of private beach, you won't, it's dirty. Everything else was fine. Breakfast is what they give you, so you have no choices and you better drive a car because other food options are not close. Your dog is allowed to be with you, that's a big pro and the room had a little yard which made conviennent for us having a dog with us.