SSEVIMZThe hotel is clean and new. Service was good except that there are no non-smoking rooms. The room given it was filled with smoke smell & I requested a change which was provided the next day. Overall, it is still one of the better hotel in the area
ผผู้เข้าพักNice clean room. Staff were super helpful and friendly. In-room facilities may not be brand new but are nevertheless well-maintained. The street is lined with restaurants, and there are a few supermarkets nearby. This is not a bad place for a short few day's stay.
ผผู้เข้าพักThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.