ผผู้เข้าพักUntil the day of check in, I never receive any check in procedure and I had to call customer service and wait for the line transferring. They did not limit the parking for every unit and I had no parking available but I saw one of the unit had parked 4 cars there. I called for help on no hot spa water coming out but they answered they could not do anything for me. Overall experience was good
ผผู้เข้าพักWe stayed here as a couple and loved every moment. The room was clean, beautifully designed, and felt relaxing as soon as we walked in. After enjoying the private onsen bath made of wood and stone, we watched a movie on the projector while lying on the tatami, which felt so cozy and special.
The amenities were carefully selected and felt high-quality, adding to the relaxing stay. You can tell the host cares about every detail. If you want authentic Japanese experience with your partner, this place is a perfect choice.
HHannah R CWe loved the Japanese style room with tatami mats, incredibly spacious room, amazing Japanese breakfast included in (low) price, great location that was walking distanc to Hyotan Onsen and the Beppu Jigoku (Hells of Beppu). The owner was super friendly and helpful and gave us a hand-drawn map of local onsens and restaurants.
To note: Showers were only 7.30-8.30am (same time as m breakfast at 7.30am) or 7-10pm in the evening, but you had to request to shower, because most people shower at the onsens instead.