When we first got to the hotel, we immediately noticed that the area in front of the hotel was really icy. The lack of attention by the staff was dangerous. They didn't even have salt down. Also, we could not find any one or anything (like a cart) to help bring in our luggage. No one even asked if we needed help with the luggage. When we went to order dinner (cheeseburger and fries) we were told they do not carry lettuce, tomato, or onion. How does a 4 star hotel not have these? This is not a four star hotel, and definitely not worth the price. We will not be staying here again. They are really understaffed, this they admitted. Maybe hire some workers? I do not recommend this hotel, you can get much better, bigger rooms for less money
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