The Ritz-Carlton Jakarta, Mega Kuningan

สิ่งอำนวยความสะดวกดี อาหารเช้าหลากหลาย ถือว่าโอเค สระว่ายน้ำกว้างขวาง ฟิตเนสก็ครบ

เช่นเดียวกับอาหารเช้าและยิม รูมเซอร์วิสก็ดีมากเช่นกัน

โรงแรมเก่าไป ตกแต่งเอิร์ธมาก ไม่มีตู้เย็น ไม่แนะนำ

Ritz Carlton is a Fantastic hotel. We've satisfied with all services and facilities. The room is very clean and comfy. So many kind of food in Breakfast and all are delicious. Location of the hotel is easy to reach. We have a special request for my daughter birthday...and this hotel made a simple birthday decoration..we appreciate it.. Thank you Ritz Carlton Hotel,, We never forget all nice experience in this hotel..and we decided to spend next journey to Ritz Carlton Hotel 🤩

If you look at the photos i uploaded, it feel like we are not in Ritz Carlton, a brand that sharply promise its excellent services. I dont know what happen to them, but check in only 2 desk, and another spot of check in at very crowd q as well. Guest just waiting like in a bus terminal and while seeing check in process took 30 minutes avg per one guest. Staff promise to take care my room key, but very surprise she only made a statement and never appear to follow up on her promise to me. They just horrible not at the right time, new year holiday season. I just get into my room at 4PM and still without room key, so i am waiting there without any room light.

The service was great, room was clean and spacious, breakfast was great and lots of choices, definitely will come back again.

Stay here because we have an event celebrating our Mom birthday in one of their venue. Room is huge !! With TWO KING BED in the room which is awesome ! The only one hotel I find with Two King Bed provided in their basic room ! Breakfast are great. Service is superb.

The breakfast buffet was great 👍 Mr Duffan assists us nicely. The room is spacious.

Average stay, lots of staff standing around but the service is nothing like Raffles and St Regis in Jakarta. The breakfast was atrocious. Waiting for more than 5 minutes each time for the buffet to be replenished. The buffet dinner wasn't much better either, tasteless prawns and seafood. Very disappointed in Ritz Carlton, it seems at this hotel standards have really dropped. Would not stay here again.