"Our room was clean, bright, and well appointed. The mattress was comfortable, the bedding felt luxurious, and the A/C kept us comfortable all night. The location was perfect for West Palm Beach and the prices were very affordable compared to other lodging options in the area."
"Las instalaciones de las habitaciones necesitan una remodelación, si se ve un poco descuidado, aunque se notaba recién pintada la habitación, los muebles, puertas si se ven viejas y descuidadas.
El desayuno muy bueno como todo Embassy Suite, el area del lobby si se ve remodelado."
"Muy buena ubicación y excelente personal, se esmeraron en darnos una atención de calidad,
Las atenciones y personas del restaurante y bar se califican 10/ 10, muy serviciales y profesionales.
Regresaré seguramente al necesitar un hospedaje en la zona."
The bar areas were very small. The bartender at the outdoor tiki bar was extremely loud and vulgar, possibly drunk himself.
Talked to concierge twice, and the two men working there were so confused and unable to assist in a confident and knowledgeable manner to the very simple questions asked.
Very little staff assisting in serving guests.
The restaurant in the hotel was good but not great, but the prices were outrageous compared to the quality of the food. And the wait staff was very lacking and not enjoyable.
And for the amount of money you pay for a room, not having breakfast included is absurd.
Ordered room service dining and someone brought it up the two meals with their hands rather than on a dining cart and had to fish out utensils and condiments from their pockets. I find this to be unprofessional for this level of quality and service.
While overall it was a nice resort, I’m not sure the price tag matches the quality this resort claims to advertise.