"I loved the stay, only down side was on my final night there was a night checkin host, and she was giving me a hard time about my key that deactivated on its own, She was very rude and angry and pressing me for an ID, luckily I had a photo of my ID, but that was very dissatisfactory experience, She was working Jan 2, around 11pm, Made me feel like a criminal in a hotel I was staying and paid to be at. Other than that loved the place and great experience"
ผผู้เข้าพักThe spa hotel is very conveniently located. It’s very clean and the staff is very friendly. If you want to take advent of the pool, you need to go across the parking lot to their other hotel. Not very convenient. Other than that it was a very nice place to stay.
ผผู้เข้าพักThis was our first time at The Waterfront Beach Resort, and will be our new go to when in the area. We were treated so kindly by everyone we came into contact with. Upon check in, we were upgraded to a suite for my husbands bday. What a treat! Comfy beds, inviting area. We were here in Dec a few weeks before Christmas and it was so pretty! Fun events for the kids (didn’t travel with ours this time) but they had Santa and the Grinch to take pics with. Good food at Cabo Wabo for both dinner one night and the weekend breakfast buffet one morning. Parking was a little pricey ($50 per night), that ended up adding a bit to our stay, but seems pretty normal in California. Steps from the beach and beautiful ocean view from the room. 5/5 stars for us!
ผผู้เข้าพักLocation is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!