My family and I spent 5 nights at Ocean Mist South Yarmouth in Sept.
The view from our room was great as was the service and the staff. Everyone we spoke to was helpful and friendly. You can’t beat the location and the private beach. We thoroughly enjoyed the heated pool and hot tub.
There were a couple of things in our room that we feel need mentioning. Not things that you should find in a 3 or 4 star hotel. The toilet wasn’t seated properly so it wobbled which made it uncomfortable to use. Someone obviously attempted to fix the toilet because it had caulking along the base, but that didn’t work. Also, the toilet paper is in an awkward place. You need to twist backward in order to reach it. (Which is probably why the toilet is wobbly.) Just really not a good setup.
We also found our mattress to be extremely uncomfortable. We kept rolling to the center of the bed and woke with back pain. My husband ended up sleeping on the the pull out couch in the loft because he was that uncomfortable. My adult children slept in the other bed, and did not have a problem.
We did very much enjoy our stay but are hesitant to recommend to others or stay there again because of the bed situation. We did not mention this to the front desk because we were very happy with our view and location and did not want to go to the trouble to repack and change rooms.
Very concerning is that we reached out to the hotel with our concerns and didn't receive a response.
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