On entering the apar**ent at the Mantra on Southbank we were greeted with a non-functioning microwave, a dryer whose cover fell off, a tap handle which fell off and some previous clothing in the dryer from a previous guest. We even found a pair of socks under the bedroom blinds at the end of our stay.
When we discussed these issues with the staff Kent was extremely helpful and supportive, immediately offering a new room in the floor below. He was excellent and one of the high points of our stay apart from where the apar**ent was located.
We felt that the rooms could have been looked after much better in terms of their cleanliness, while maintenance was excellent and very helpful when required.
We will be seriously considering where we stay when next in Brisbane.
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