It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better.
Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.
The Balkan is a old style hotel in the center of Sofia over a metro station and 1m from the pedestrian area. Nationa Gallery, Synagoga, Moskea are at walking distance. Hotel is not bad as itself if you like carpets and Impero style fornitures but without WIFI connection in the rooms on the last part of the corridors. Breakfast is huge and of good quality. The Waiters Mafia is dominating the floors and if they say ”No”... it's final. We asked for bathrobe for 4 days and was ”No”. We asked for shampoo and conditioner for 3 days and was ”No”. We had a coffee in room and the dirty cup stayed there for 3 days. All above despite the calls and attempts from the consierge desk to solve the issues. Minor issue: the Waiters Mafia is controlling the elevator also... many times the cleaning trailer was moved using the guest elevator (big) instead the service elevator (small).
Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces
The hotel is clean, the location is VERY comfortable. ... NEARLY FROM THE CENTRE, METRO, AUTO, and ROAD VOGZALS. BREAKFAST TREATIES FOR SOFIA PRICES... And NOTHING special... Friends personal. The TOOL changes every day and sheds 2 bottles of water. There is a teapot in the rooms, the iron is provided for request.
หากคุณเข้าพักที่Best Western Terminus Hotel คุณจะได้สัมผัสกับบรรยากาศใจกลางเมือง โซเฟีย ซึ่งใช้เวลาขับรถไม่ถึง 5 นาทีก็จะได้พบกับ วิหาร Alexander Nevski และ โรงละครแห่งชาติ Ivan Vazov โรงแรมแห่งนี้ อยู่ห่างออกไปเป็นระยะ 1.7 ไมล์ (2.7 กม.) จาก พิพิธภัณฑ์โบราณคดีแห่งชาติ และ 1.7 ไมล์ (2.8 km) จาก โบสถ์ St. George
ใช้เวลาว่างไปกับกิจกรรมสนุกๆ กับจักรยานให้เช่า หรือบริการอื่นๆ เช่น บริการ Wi-Fi ฟรี และบริการคอนเซียร์จ สิ่งอำนวยความสะดวกอื่นๆ ที่มีให้บริการที่โรงแรมแห่งนี้ ได้แก่ บริการจัดงานแต่งงาน, ทีวีในส่วนกลาง และห้องจัดเลี้ยงรับรอง
ที่Best Western Terminus Hotel คุณสามารถรับประทานอาหารอร่อยๆ ได้ที่ห้องอาหาร Breakfast Restaurant ทำความรู้จักกับผู้พักคนอื่นๆ ที่งานเลี้ยงแบบรีเซฟชั่นฟรีซึ่งจัดขึ้นทุกวัน มีบริการอาหารเช้าแบบชุดใหญ่สไตล์อังกฤษฟรีทุกวัน ตั้งแต่ 7:00 น. ถึง 10:00 น.
มีบริการอำนวยความสะดวก เช่น ศูนย์ธุรกิจ 24 ชั่วโมง บริการเช็กเอาต์ด่วน และบริการซักรีด/ซักแห้ง โรงแรมนี้มีอุปกรณ์อำนวยความสะดวกในการจัดงานครบครัน เช่น ศูนย์จัดการประชุมและห้องประชุม ที่พักมีบริการที่จอดรถแบบคิดค่าบริการ
คุณจะรู้สึกสะดวกสบายเหมือนอยู่บ้านในห้องพักที่ตกแต่งอย่างมีเอกลักษณ์ 53 ห้อง พร้อมด้วยตู้เย็นและสมาร์ททีวี เตียง พร้อมฟูกเสริมที่นอน ในห้องจะมาพร้อมกับเครื่องนอนระดับพรีเมียม ภายในห้องพักมีบริการ Wi-Fi ฟรี เพื่อการเชื่อมต่อออนไลน์ที่ไม่หยุดนิ่ง และโทรทัศน์ต่อสัญญาณเคเบิลเพื่อความบันเทิง ห้องน้ำส่วนตัวมีฝักบัว พร้อมไดร์เป่าผม และรองเท้าสวมภายในห้อง
2024.06.13
I stayed here on two separate nights on either end of a 5 day trip to Varna. I chose the BW as it is right next to the train station. It is perfect for anyone looking to stay close to the trains. The airport is only a 25 min ride away on the subway. There are dining options and grocery stores close by. One weird thing happened when i stayed though, and this was why i gave 3 stars. When i arrived, i went right to bed as i had been traveling for about 15 hours. I was awoken to a staff member entering my room to fix a light. No warning, no time to put clothes on.... just came in. I was so tired i just let do his thing, but any other person may have been very disturbed by this. I could have been in the shower, or otherwise indisposed. Anyways, other than that, the stay was good.
The hotel is just a few steps from the “European Union” metro station just south of the center of Sofia. The hotel and neighborhood are both quiet, safe and conveniently located to what I must say is Sofia’s excellent Metro system (you can get almost anywhere in no time for very cheap)! I got to the airport from here in about 35 minutes (not rush hour). The bathrooms are newly refurbished and the rooms are quite large. The decoration is a bit dated (in an older Bulgarian style), but the furniture and king-sized bed were quite comfortable. They allow smoking in the building (so if this is a deal-breaker, go somewhere else). I, for one, am not bothered by it, so I found the hotel quaint and appropriate for my stay. The staff was polite and very helpful. Their English was quite good. For approximately $70, you cannot pass this hotel up.
JJerzy8Typowy 4* hotel. Niedaleko piechotą do centrum ok. 15 minut. Pokoje ciasne. Można otwierać okna. Czysto. Codziennie sprzątane. Beznadziejne śniadania. Wręcz lodowata jajecznica i jajka sadzone. Fatalna kawa z dodatkiem mleka w proszku. Na parterze ******, które wieczorową porą przyciąga szemrane typy. Bardzo drogi parking 25 euro za dobę.
This Hotel is a scam . The pictures have nothing to do wit reality . This NO WAY 4 star hotel. I honestly don't get it how is the Bulgarian Tourism evaluating these hotels. Besides the rooms different from the pictures the hallway is absolutely Dungeon Like . Never seen such a scam ever in my life. The breakfast is something you must see . Practically nothing just some salami , sliced cheese and tea/coffee . It is not even 1 star . To be honest this was the WORST experience in a hotel EVER. Unfortunately the agent that booked the room was deceived by the pictures and the hotel rating . STAY AWAY