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16 พฤศจิกายน 2023
Was this hotel has been recently renovated and is quite nice on the inside, completely lacks any attention to detail For example, I had threadbare towels, several times during my week long stay, which I find absolutely unacceptable even for a one star hotel let alone a supposedly luxury hotel. In general, the reception staff were completely uninterested in helping. Although some of them were quite good, exception, not the rule. The spa space is stunning and really worth a visit. This place is quite out of the way if you are a tourist. It’s about a 20 minute walk to the underground, although you can get a taxi to town, but these weren’t reliable. Overall, I would say that if the management just focused on attention to detail, this place could be quite exceptional, but at this point in time it just doesn’t make a minimum standard for the MGallery brand.
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