Favorit Hotel

Multi storey hotel close to the main railway station. Plenty of English spoken. Breakfast in near by hotel.

Stay was excellent, staff Diana and Victoria are a gem and asset to the hotel. Will recommend to everyone staying here

Good location. 24 hours reception. Breakfast so so.

We stayed in this hotel for 2 nights on our way to Romania Pros- the hotel is in a great location. Quiet leafy street, 500 meters to main bus and train terminal, approx 20 min walk to Vitosha boulevard - the room itself is quite nice, the TV has English channels, the balcony was an unexpected plus - the breakfast provided is adequate, though you need to go to an adjacent hotel - the staff were friendly and did their best to help Cons- the bed was not made up, they provided a single bed sheet for a queen sized bed. There was only one glass for 2 people. The quilt in the cupboard was filthy, it had no cover and we couldn’t use it - the mattress has no protector and is too soft. It might suit some but it is too soft for a hotel mattress - I tried to call reception to ask them for another sheet, a clean quilt and a glass. No one answered the phone. (I was told the next day that the phone is broken ). I went downstairs to find someone but no one was there or answered the bell on the desk. The next day I was told that the receptionist had to cover two hotels so is not always there . Please take note if you are arriving late to the hotel-there May be non one to check you in They are also very strict on check in times. If you want an earlier check in time than 2 pm you need to pay for it Overall the hotel is decent. If there had have been someone at reception all the issues would have been quickly resolved The main complaint is the cleaning and maintenance of rooms

Very nice location , but overall kind weird experience , they clean the rooms depends on I don’t know what ?

從中央汽車站出來，要走過一片草地才能找到，位置不偏但是索菲亞的市容實在是太破了！ 房間裏倒是乾淨整潔，裝飾佈置也很不錯，房間不大居然還配備了一個小浴缸^_^ 前台服務也還好，就是拿寄存行李的時候倆前台都不在，還好留了聯繫電話幾分鐘內趕回來了

前台英語挺好，房間有小陽台性價比高，床特別特別軟。門牌小，離火車站汽車站步行可到，地鐵一站可換乘去機場那條線，位置的確方便。酒店不回郵件

Ho scelto questo albergo per la sua vicinanza alla stazione del Pullman. Lo staff è stato estremamente gentile e disponibile. Tuttavia, al mio arrivo alle 8 di sera, ho scoperto che la mia camera non era preparata adeguatamente per accogliere i clienti. Il letto era pronto solo con un lenzuolo sotto e un cuscino, mancava il lenzuolo sopra e una coperta. La receptionist è stata fantastica, portandomi immediatamente tutto ciò che mancava: un lenzuolo e una coperta. Nonostante questo inconveniente, la mia esperienza complessiva è stata buona, grazie soprattutto alla gentilezza e alla disponibilità del personale.

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