I have read a bunch of reviews of this “5-star” resort in Skopje — but only after our recent stay there — to see whether others experienced what we did at this dreadful hotel. I was surprised to see an average score of “very good” (four out of five). But then I read the numerous “poor” and “terrible” reviews. And they were all right on the money. Yes, it’s well located. And at first blush it looks like an upscale hotel. But on closer observation — and especially once you get to your room — you realize quickly that this is an awful place to stay. We were part of a large group, spread out in rooms throughout the hotel, and EVERYONE had major complaints about their rooms. And they were all different complaints, ranging from non-working AC, non-working hotel safes, inadequate towels and linens, etc. I will stick to what we experienced first-hand, but the others’ horror stories echo many of the problems described in other reviews on this site. Our problems started when it took getting a third key card even to get into the room. And it only went downhill from there. Yes, as others have noted, they only give you one towel per person. That’s it. No hand towels, no bath mats, but just two smallish bath towels. Then there were the weird strobe lights — one in the bathroom, one in the bedroom — that could only be turned off after much experimentation with switches. And the very few, awkwardly placed electrical outlets. And the bathroom from hell. Our particular room had an ancient bathtub, dangerous to get in and out of, with only a handheld wand with which to shower — which was set so low on the wall that you had to literally hold it at all times, making it extremely hard to wash one’s hair. And of course there’s the smooth, slippery floor to face getting out of the tub. Remember: No bath mats. There’s more, but you get the idea. Our room also faced the historic mosque next door, which flooded the room with light at night. And then there was the call to prayer at 4:30 in the morning. I think I’ve said enough.
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