"Very nice hotel! Clean and quiet. Located in Old Albay so very near fast foods, grocery, etc. They also catered to my request of a room with window :) Complete amenities so far although there is no elevator so not recommended for those with physical disabilities or seniors with gait problems.
Breakfast choices are just okay. Limited only."
"The service provided by the staff was very good. They were all respectful to the guests.
The food in the included breakfast buffet was great. The food variety was excellent but it didn’t have any fruit juice available. Otherwise the Lotus Blue cafe also had great food at a very reasonable price.
The location was very close to the main downtown area and walking distance to clean malls with plenty of food and restaurant options. The area is also very safe and friendly.
Unfortunately, we had a bad experience with the room. The hot water heater inside the room was not working. We immediately reported that to the front desk. They sent a maintenance mechanic to fix it but same issue every time we tried to use the shower. They promised to replace the heater while we were away on our tour, but when we came back the hot water heater was still not working. The water from the shower would first come out very hot and difficult to adjust. Then after that the water came out very cold. I reported the same issue to the front desk but no results. Thank goodness we were only stuck for two days."
"Average. Air conditioner failed the first night, super hot all night. Moved us to another room the next day. Toilet leaked and would not stop running, they attempted to fix it but needed a plumber. Water then turned brown in both the toilet and the sink, the shower stayed clean. Checked out 3 days later with water still leaking and dirty."