Just finished a 1 week half board stay. Lovely hotel in great location. All areas of hotel, including room cleaned to high standard. Breakfast and dinner buffet offer a great selection of food. Every Friday there is a themed party at the RIU Gran Canaria which is next door. You get a complimentary invite to this which includes free drinks throughout the evening. We had a great time and well worth attending. Plenty of sunbeds available around the 4 pools. The beds at the infinity pools still had beds available at 10am. Other pools had beds free most of the day. There is a direct access via a hotel gate into the promenade where you can walk quite easily to the lighthouse and Malpalomas beach. Along the way there are lots of bars/restaurants, a shopping centre and a Starbucks coffee shop. There is also Paddy’s Irish bar about 15 minutes along the promenade too. We had a lovely relaxing holiday and intend on returning next year. No complaints from us. One tip may not be to use the TUI coach for on day of arrival. Online it states 30 minute transfer, but this journey took 90 minutes with all the stops. It was however only 40 minutes returning to the airport. Far more stops with a full coach getting here so will do a private transfer here next time.
Fantastic accommodation, plus it's situated in a great location. The area is upmarket and by far one of the best beaches in the world, super clean and huge... plenty of restaurants to suit all budgets, shops, and the surrounding area is well maintained, beautifully landscaped and isn't built up like some of the neighbouring resorts. There is an abundance of bars, beach bars, late night coffee shops. restaurants, and high-end designer shops. The apartments are well-maintained, and have everything you need for a delightful stay. The grounds are unique, beautiful and very peaceful and tranquil, and are very well-maintained. There is a road outside, but it carries little traffic and was never a problem in terms of noise) I thought we might have problems with insects, but we were unaffected throughout our entire stay. Plus I didn't see one cockroach inside our apartment or within the grounds, which I have had problems with before in other hotels within the same area. The windows do not have insect screen, although we left the window fully open most nights and had no issues. The Aircon is 10 euros per day. During our stay all the apartments were in use, however, it was never crowded and often we had the entire grounds to ourselves some days. However, the only letdown would be... that there are no curtains in the living room/kitchen area and therefore guests can appear straight into your accommodation, if you leave the bathroom door open on the first floor, guests can also see straight in while showering. - Not an issue, just remember to close the door. The grounds are safe, and ideal for families with small children, the gates lock and there are also safety gates to enter the pool. The grounds attract lots of small tropical birds which was great, and I even saw a few hedgehogs some mornings. The pool is ideal for dipping, many have said that the pool was small although it's not huge, but it's not super small either. The vibe is very chilled and quite... relaxing. And it's beautifully lit up in the evenings. In terms of crowd, it was very mixed... families, groups, couples, and LGBTQ-friendly. - All ages. The lower ground floor rooms, are well-shaded with plants and offer more privacy and direct access into the garden area. Room 109 is a private separate bungalow set in the grounds, with a private terrace that is hidden with a vast array of plants. For those that are wheelchair friendly, I'm going to sadly say No... Steps to enter the pool, steps to enter the garden and including all higher floors, the bathroom is not fully fitted for wheelchair use, nor are the kitchens. The showers would not be unstable to fit a wheelchair. - Although your better option would be to contact the hotel and ask for room 109 as this is situated directly in the gardens, with a path from the main entrance. While some of the lower ground rooms are at street level. ( although there are steps leading into the gardens front the front terrace, but it's
Ccorrinas670Personally I feel its the best in the area. Just back from a week spent with my Mum on a much needed break. This was our third visit to LVC & yes some things have changed a little but the body of what the hotel is has still very much being kept at the heart. The staff from our check in to our service at breakfast to our house cleaning could not have done anything more to make us feel welcomed. Nothing was too much. We stayed in a Unique room which in my opinion is worth every penny for the extra comforts. Picked up from the airport by private transfer with return. Tea & Coffee making facilities in room, four bottled water daily. Breakfast served inside our out. Which was always freshly prepared & piping hot when it got to our table. We didn't make much use of the private bathing area for Unique guests as we found the sun didn't hit the whole area until mid afternoon. We did part take of the drinks & nibbles available in the Unique lounge do as a welcome respite from the sun mid day. We also were given a voucher for a treatment in the spa but we enjoyed being out too much to go inside. The hotel is spotlessly clean in every corner & there was always sunbeds available around pool. There used to be staff keeping towels off beds until 10am which seems to have being abandoned. It has being said before staff numbers have being greatly reduced in comparison to last we visited. We did not come across anything cause for concern over this other than staff at the unique area at times were quite literally running to keep up. It may be worth considering given some more staff to this area for waiting at breakfast. The only other change we noticed was that you no longer are allowed to bring your coffee/tea out to the plaza after breakfast. I do feel this was a bit of shame on all guests because it gave the area some atmosphere. Now once breakfast was finished it became lonely looking. Such a beautiful area not being used for its best intention. It does host the entertainment at night do. The other new facility is the downloadable app. All hotel information can be found on it & you also have to book any of the restaurants through it. Staff again were more than happy to help assist when we just rocked up for lunch & then were told we had to book through app first. I can imagine people of a certain vintage & not using smart phones could find this a little off putting. We ate in the Alpendre restaurant & found it to have good choice on the menu & very reasonable on pricing. We also used room service a couple of times after our later arrival it was welcomed & the food was delish. Because of this we used it again but felt very let down by same dishes reordered did not have the same quality or finesse of previous service. I understand different chefs but basics should be kept in place. Having said that on our last day we secured a late check out (6pm) for nominal fee which was just fantastic & again ordered food before our trip home & again food was delish!