We had a wonderful stay at Shenzhen Air International Hotel on our family trip. The hotel is very clean as it just has been renovated. And the staff are very friendly and attentive. We specially want to thank for the guest service team who has maintained our room nice and tidy, and also the front desk and welcoming team and janitors who greets us and help us every day during our stay. We specially want to thank to Junjie Xu, Rongle Deng and Huan Ling who have assisted us a lot during our stay. Have already made another booking for our next stay in Shenzhen Air International Hotel.
แปล
คำตอบจากที่พัก: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel
dovanhiep
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ส.ค. 2024
ทำงาน
8 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 10 ส.ค. 2024
Great location to go around. Delicious breakfast. The hotel offers you a great internet connection without any firewall.
แปล
คำตอบจากที่พัก: Dear customer, thank you for choosing Shenzhenair International Hotel~ As you said, hotel located in city's central, near the MTR and good facilities.We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our servicesmet your expectations. Looking forward to welcoming you back soon!Best wishes,Shenzhenair International Hotel
ผู้ใช้ไม่ระบุชื่อ
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ ส.ค. 2024
ครอบครัว
7 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 ส.ค. 2024
This hotel is very good, located in city's central, near the MTR and good facilities
แปล
คำตอบจากที่พัก: Dear customer, thank you for choosing Shenzhenair International Hotel~ Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback.Hotel'location is superior, which is surrounded by malls, subway stations, convention center, and parks. We strive toprovide the best experience for all our guests, and your satisfaction is our top priority.Best wishes,Shenzhenair International Hotel
Katie
ห้องพรีเมียร์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ค. 2024
ครอบครัว
1 รีวิว
3.7/5
โพสต์เมื่อ 9 ก.ค. 2024
The room is very nice with a big bath tub.
The swimming pool is good for kids.
แปล
คำตอบจากที่พัก: Dear valued guest, thank you for your kind words about our hotel! We are delighted to hear that you enjoyed the comfortable room with its large bathtub and that our swimming pool was a hit with the children. We take pride in providing a welcoming and enjoyable experience for all of our guests, and it is wonderful to know that we were able to meet your expectations.We look forward to welcoming you back again soon!Shenzhenair International Hotel~
ผู้เข้าพัก
ห้องพรีเมียร์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ธ.ค. 2024
เดินทางกับเพื่อน
7 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 ธ.ค. 2024
very clean staffs are nice and helpful , big gym and pool got everything you need! highly recommend.
青青help us with the luggage and very friendly
แปล
คำตอบจากที่พัก: Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found the hotel clean, well-equipped, and comfortable. It's wonderful to know that our team, especially Qingqing, was able to assist you with your luggage and provide friendly service. We truly appreciate your kind words about our staff! We hope to welcome you back to our hotel soon.Best wishes, Shenzhenair International Hotel
BriC
ห้องเอ็กเซ็กคูทีฟพร้อมวิว(เตียงคิงไซส์)
เข้าพักเมื่อ มี.ค. 2024
หวานกับคู่รัก
8 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 7 เม.ย. 2024
The place is super clean! Huge room that can fit up to 3 people by adding an extra bed. Love the amenities including the lane pool and the professional gym! Close to a plaza for decent food!
แปล
คำตอบจากที่พัก: Dear guest:Thank you for your review of our hotel! We are glad that you are satisfied with our accommodation and facilities. Keeping the hotel clean is one of our top priorities and we will continue to work hard to ensure that every guest enjoys a clean and comfortable stay.Our rooms are designed to be spacious and comfortable to accommodate multiple guests. At the same time, our swimming pool and gym facilities are also highly acclaimed, and we constantly update our facilities and provide professional services to ensure guests have a pleasant fitness experience.The hotel is surrounded by a shopping plaza offering a wide variety of dining options, so guests can enjoy the food. We will continue to strive to provide our guests with convenient surroundings and comfortable accommodations.Thank you for choosing our hotel and look forward to your next visit!Shenzhenair International Hotel~
Kweenbelly
ห้องดีลักซ์ เตียงใหญ่ 1 เตียง
เข้าพักเมื่อ ก.ย. 2024
ทำงาน
42 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ต.ค. 2024
Very good, definitely recommend. clean and pleasant stay with nice staff. I absolutely loved this hotel and the breakfast so good. Only thing was the meituan box, we couldn't get the food out. It was so annoying they can't just leave it at the lobby
แปล
คำตอบจากที่พัก: Dear customer,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean and pleasant. It's great to know that you loved our breakfast offerings, and we strive to provide a variety of delicious options to cater to our guests' tastes.We sincerely apologize for the inconvenience you experienced with the Meituan delivery box. We understand how frustrating it can be when deliveries do not go as planned. We appreciate your suggestion and we will certainly consider this for future improvements to enhance our guests' experience.We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel
Jer Cha Jer
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ มิ.ย. 2024
ครอบครัว
19 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 2 ก.ค. 2024
Happy breakfast!
แปล
คำตอบจากที่พัก: Dear valued Mikanjerry.Thank you for enjoying our breakfast and we look forward to seeing you again. Wish you a happy life!Shenzhenair International Hotel~
Waleedr
ห้องพรีเมียร์พร้อมวิว(เตียงควีนไซส์)
เข้าพักเมื่อ ก.ค. 2024
ทำงาน
60 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 26 ก.ค. 2024
Great staff ( Specially David the duty manager, who cares much about customers, and welcomed me with a bowl of fruits at my room every day during my stay ).
Very clean hotel
Very good services
Great breakfast
I do recommend this hotel
แปล
คำตอบจากที่พัก: Dear customer, thank you for your enthusiastic comments about our hotel and staff! We are glad that you enjoyed excellent service and a comfortable stay during your stay. David and our team are committed to ensuring that every guest feels at home with care and attentive service. Your compliments will be the best encouragement for our hard-working. If you have any other needs or further suggestions for our service, please feel free to contact us. Thank you again for your recommendation and look forward to serving you again! Shenzhenair International Hotel
Hadji
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ ต.ค. 2024
หวานกับคู่รัก
18 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ต.ค. 2024
Hotel service very good
Specially
Mr. Duty manager Eric Zhang
แปล
คำตอบจากที่พัก: Dear Customer,We are honoured by your review! Thank you for your support and recognition of the hotel, everything we do is to make every guest's stay a wonderful experience. We wish you all the best in Shenzhen, and hope that Shenzhenair International Hotel can be your home in Shenzhen, and continue to create a warm and comfortable intimate experience for you in the future. Thank you for your recognition of Duty Manager Eric Zhang's service attitude.We look forward to seeing you again! We wish you a happy and blessed day!Best wishes Shenzhenair International Hotel
ผู้เข้าพัก
ห้องเอ็กเซ็กคิวทีฟ เตียงเดี่ยว 2 เตียง
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
4 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 24 พ.ค. 2024
I stayed here for 4 nights and had a wonderful experience. The room is spacious and super clean with modern amenities. Nespresso coffee is certainly a plus! The staff is friendly and helpful, especially Yara in the front desk. Her big smile made my day! The free breakfast and executive lounge are a bonus. When I came back to the hotel and wanted to grab a bite in the evening, the mini buffet at the executive lounge comes in handy.
I wish the water pressure in the shower can be more powerful and the drainage would run faster. All in all, Shenzhenair Hotel is an outstanding hotel. I'd definitely refer to my friends and return again next time.
แปล
คำตอบจากที่พัก: "Dear valued customer,It brings us immense joy to read about your delightful 4-night stay with us! We are thrilled that Shenzhenair Hotel could provide you with a wonderful home away from home experience. Your kind words about our Nespresso coffee offerings warm our hearts. We are also pleased that you enjoyed our complimentary breakfast and executive lounge amenities, including the convenience of the mini evening buffet.Your feedback regarding the shower water pressure and drainage speed is invaluable to us, and we assure you that we will promptly address these areas as part of our ongoing efforts to improve.Your endorsement means the world to us, and we are honored that you would recommend us to friends and consider revisiting. Shenzhenair Hotel eagerly awaits your return, ready to welcome you with open arms and further enhance your experience.Until then, may your future travels be filled with joy and discovery.Warm regards,Shenzhenair International Hotel"
CrazyT
Superior Double Room (Inner Window,No View)
เข้าพักเมื่อ เม.ย. 2024
ทำงาน
6 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 29 เม.ย. 2024
Very nice place with friendly and helpful staff
The breakfast do not have too much choice, do not recommend
แปล
คำตอบจากที่พัก: Dear valued customer,thank you for your recognition of our hotel atmosphere and the friendly attitude of the staff, your satisfaction is our driving force. With regard to your breakfast options, we apologize for not meeting your expectations. We will pass on your comments to the catering department to ensure that every guest can enjoy a variety of delicious food. Although this breakfast experience did not meet your expectations, please believe that we will continue to work hard and hope that we will have the opportunity to win back your favor with a wider variety of dining options in the future. We look forward to your coming again and giving us a chance to make up for our regrets and make the next encounter more perfect.Shenzhenair International Hotel~
Li Kin Fai李健暉
Superior Twin Room (Inner Window,No View)
เข้าพักเมื่อ ต.ค. 2023
หวานกับคู่รัก
12 รีวิว
3.7/5
โพสต์เมื่อ 28 ต.ค. 2023
We were given a non smoking room but could still smell the smoke odour, we requested to change room but was informed that we have to wait two hours. A new room on a higher floor with bath tub was assigned and we were allowed to use the lounge for breakfast next morning, which was much less crowded than the restaurant on ground floor. A wide variety of Chinese and western style food was offered.
แปล
คำตอบจากที่พัก: Dear valued customer,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the smoke odour in the non-smoking room you were initially assigned. We understand the importance of providing a comfortable and smoke-free environment for our guests.We are glad to hear that our staff promptly addressed your concern by offering a room change to a higher floor with a bath-tub. Additionally, we are pleased that you enjoyed the benefits of using the lounge for breakfast the next morning. Once again, we apologize for the initial inconvenience and thank you for your understanding. We value your feedback and will take it into consideration for further improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Shenzhenair International Hotel
meowwxx
ห้องเอ็กเซ็กคูทีฟพร้อมวิว(เตียงคิงไซส์)
เข้าพักเมื่อ ต.ค. 2023
หวานกับคู่รัก
9 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ต.ค. 2023
Everything is perfect, attentive service and the room is spacious, The buffet breakfast is not worth it though, the choice is limited
แปล
คำตอบจากที่พัก: Dear valued customer,Thank you for your feedback! We are thrilled to hear that you found our service attentive and the room spacious. We apologize for the limited choice in the buffet breakfast. Rest assured, we will take your comments into consideration for future improvements. If there is anything else we can assist you with during your stay, please don't hesitate to reach out to our duty manager. We will go above and beyond to help you! Wish all the best and looking forward to seeing you again~ Shenzhenair International Hotel