Serena Beach Resort & Spa

Very friendly staffers, delicious food, convineint 4 pm tea, the rooms were super and original . Can’t wait to plan and come Serena Beach Hotel next vacation with my family . This hotel is where affordability in this category meets super hospitality. Anything you request and it’s within them they provide promptly

This is my 3rd time coming to Serena,but still....it never disappoints,every time is better than the last. The reception was lovely! Wilson organised our entire stay and gave us spectacular rooms/patronage. Furaha took porter game to another level,very polite,patient and kind. Aahhh and The buffet never fails neither does the 4 Oclock tea!!! Well done Serena,lazima turudi!!!

Serena is the example of what great customer experience is ... every staff is super responsive. Its only takes less than a minute and they do what must be done to make your stay comfortable whether it business or holiday. I was there for both for 10 days

Absolutely great service. The hotel also supported me pretty well when I left a few things in my hotel room after I had already checked out. Would 100% recommend.

The service was amazing and the rooms need some upgrading .The food was delicious 😋. The service was abbit slow bjt its because they were busy so i understood. Overall i enjoyed my stay at the hotel and look forward to visiting the Serena Beach Resort once more

Serena Beach Resort and Spa delivered an outstanding experience for our Safaricom team-building event. Valentine, Ali, Assumpta, Amos, and George's teamwork ensured seamless progress. The resort's tranquil setting, top-notch facilities, delicious dining, and rejuvenating spa treatments exceeded our expectations. Highly recommended for a memorable and rewarding getaway.

Everything is so clean , i loved the hospitality , staff is so amazing and friendly , would probably recommend to whoever is coming to mombasa , view is awesome, room and service is 100% I also like the food there ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Such great service at Mombasa Serena Beach. Great space to be in to exhale especially if you want quiet and peaceful and reflective moments at the beach front. The rooms are lovely. Friendly staff all through. Need airport pickup and need to go on errands? Ask for David, he is the best.

The resort is very beautiful. The staff were very welcoming. The services were excellent.Food was amazing and tasty . Our room was very comfortable and clean. The swimming pool was cool and refreshing .Such a beautiful and relaxing environment.