Best Western Plus Shamrock Inn Suites

The bathroom was mildewed and overall I didn’t feel like the place was very clean. Not enough tables for the breakfast area. Staff was nice.

Stayed 1 night. Room was in good condition. Staff very friendly and helpful. Would stay again for sure. Very close to the interstate.

This property is clean, easy access from the interstate. Staff was great - helped hubby get his breakfast because he uses a cane. Would definitely stay here again!

Wonderful customer service. Super excellent breakfast. A very well kept, older hotel in the historic Texas panhandle.

I like the easy parking. I didn't like the fact that we saw so many dogs staying there. Also, the rooms need to desperately be updated. The breakfast isn't nearly as good as it used to be. Needless to say we were very disappointed in our stay and will probably look elsewhere for our next booking

Stayed on our way to Arkansas. Very nice hotel. Even though their whole housekeeping crew quit the day before, everything was outstanding.

Older motel like property. Would stay again. Very limited choices for breakfast. Beds were comfortable, room was clean. Travelling with a pet.

Checked in 1100pm. The a/c didn't work. Room was hot. Frt desk gave me an attitude and said, "you realize it's going down to 44 tonight? You probably won't even need the a/c." (it didn't even get close to 44) Second room, a/c wasn't turned on. Turned on and started unpacking. Room was still hot and humid and a/c barely working. Tub had stains, sink didn't have a stopper and room had somewhat of a bad smell. Too tired. Tried to open right side of big rectangular window. Frame was very rusty and taped shut. Got other side open but there where holes in the screen. Turned lights off and laid down. Awake 15mins later - bedbugs. 2:30am we're packing up and moving to 1st floor. A/c was somewhat better but not good. Window shears were dirty, very stained and had holes. Refrigerator had such a bad terrible smell we couldn't use it. Next morning we left the room at 9am, got back 10pm. Went to swipe the entry card and the door swung open. When the cleaning person left it that morning, they never completely closed the door so the room was left open all day. We come to Shamrock quite a bit and always stayed here. Not anymore.

First room the tv satellite didn’t work. Waste paper was on the floor in the bathroom. Changed rooms. Supposedly the room had been cleaned but there was no toilet tissue and a previous guest’s clothes were left in the desk chair. Any reputable business would not have charged us for the stay.