I wouldn't pay to stay here again. Here is a list of Pros/Cons: Pros: ~Close to the Parkway ~The view of the mountains from our room was spectacular Cons: ~The hotel was dated, and tired looking including our room. Old fixtures, worn furniture in the lobby, etc ~Wifi did not work in our room on the 6th floor. ~The bed was INCREDIBLY noisy and mattress springs could be easily felt when lying down ~There were some stains on the comforter in between the sheets, looked like a bit of old blood. (looked like it had been laundered and dried on) ~The breakfast was supposed to be hot, but the heaters must not have been working since all the ”hot” items were about room temperature. There was no fresh fruit, bacon, toast, etc. Plates were styrofoam/plastic utensils. I expected better for what we paid to stay there. Overall, I wouldn't recommend this place. It wasn't horrible, but there are definitely better options for the price point. I'm glad we only had to stay one night there.
Discover relaxation and adventure at Holiday Inn & Suites Pigeon Forge Convention Center, situated on the Parkway. A bridge connects our hotel to The Island, Pigeon Forge Greenway, and LeConte Center. Experience The Island's shops, restaurants, rides, and Ferris Wheel. Unwind on our outdoor terrace with a fire pit and stunning views of the Great Smoky Mountains. Get energized in our 24/7 fitness center and relax in our indoor pool and hot tub. Savor craft beer and pub fare at our neighborhood restaurant. Host events in our modern indoor and outdoor venues. Retreat to spacious rooms or balcony suites with plush bedding, refrigerators, and fireplaces. Our prime location and exceptional service make your stay unforgettable.
AAlex2024.04.08
My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!
Located in Pigeon Forge, HeartSong Lodge & Resort is connected to the convention center, a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction. This hotel is 2.9 mi (4.6 km) from Dollywood and 3.6 mi (5.8 km) from LeConte Center at Pigeon Forge.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 302 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.