Zafiro Palace Andratx

Lots of us stayed at the Zafiro Andratx for six nights before my daughter’s wedding at Finca Son Mir north of Palma. The hotel was chosen by my daughter and son in law for the excellent service and the extensive facilities. We celebrated with a roof terrace party at Origin Palma Nova plus a pre wedding Jago dinner and party at the Steigenberger Hotel nearby before the wedding day at Son Mir. We had such a wonderful time and it was lovely to be at a hotel where there was such a high level of comfort and service. The rooms were very large with fabulous bathrooms and a steamer in every room. The jacuzzi in the room had magnificent views and the wardrobe was huge so was ideal for the evening dresses etc. Maid service was twice daily. Breakfast was amazing and had anything you could think of! The waiting staff were brilliant and took orders for various coffees etc. Easy to find beds at the variety of pools and pool food and drink service was great. I have been to Camp de Mar twice before this hotel was built and I would definitely return to this hotel again.

Just returned for our 4th stay in Zafiro Palace d’Andtrax and our time there was absolute perfection! Beautiful suite with private pool, incredible food and the loveliest, most helpful and friendly staff. Our stay couldn’t have been better and we’re already thinking of when we can return.

The hotel is big, very clean, in a lovely setting with lots of lovely views. There are a good number of pools - the main ones are very big with great views of hills/mountains. The sky pool has lovely sea views. Poolside service is good; the restaurants are fine including the delicious and varied buffet. The veranda restaurant is lovely for breakfast and dinner. Staff are all very friendly and pleasant. We stayed in block six and I would say that was the best block in terms of location and views (just my opinion). Unfortunately- and not the hotel's fault - we knew immediately upon entering the our room at check-in, that the previous occupant had been smoking in there (against hotel rules). This was disappointing on arrival but we were tired so didn't raise it with reception and just went to sleep. We decided against reporting this to reception as otherwise the room was in an excellent spot. Thank you Adela who did the 12.00 lunchtime aqua aerobics - loved it!

This hotel is beyond amazing, everything from start to finish is taken care of in such a professional and personal manner, an absolute pleasure to stay here. Had a surprise 5 night break for a special birthday for my wife, prior communication with the hotel ensured that the room and special in-room surprises on arrival were arranged and carried out beautifully. Have to commend the concierge service for this, nothing was too much trouble On arrival, after being collected by the hotel's own car, check-in was a breeze. Very personal and carried out on a sofa with a glass of cava in hand, great start. Then led to room with a brief tour of the grounds by the concierge. The rooms are amazing, we had a Zafiro Club junior suite which was outstanding. The Club rooms are advertised as having the best views and this is most certainly the case, stunning views over the pool of the harbour and mountains that you never tire of looking at. Everything is provided in the room, fully stocked mini bar which is replenished daily, huge super comfortable bed and best of all a large whirlpool bath with views of the mountains! With the Club rooms you have your own pool area, loads of comfortable sun loungers and Club truck where you get your cocktails and can order food to your lounger from an extensive menu. Have to make a special mention of the young man who worked at the Club Truck, Reuben. He is a star and an absolute credit to the hotel. His attention to service, knowledge and presentation of the handmade cocktails/drinks was just superb. He worked his heart out all day and was so pleasant at all times. The restaurants at the hotel are again, superb. The food is beautifully presented and tastes as good as it looks. LA Veranda, the Italian restaurant also takes bookings for breakfast and this is fantastic and well worth doing. The views alone are stunning never mind the food. Great breakfast can also be had at walk in Market restaurant, everything again well presented and freshly made, and washed down with a nice glass of fizz! My wife had spa treatments whilst staying and again these were wonderful and carried out to a very high standard. Club rooms also come with a 50 min massage per guest and this was amazingly relaxing. Could go on all day about how good this hotel is, not sure where the people that leave bad comments have been or what they expect? Cannot wait to go back which we most certainly will.

My wife and I spent 10 days in the hotel. The service, food, and staff were excellent. The buffet was the best we have experienced and the other restaurants were of a high quality. Only minor concern was the reduced options for vegetarian meals in the other restaurants. We were all inclusive and even the room mini bar was included, a nice surprise. Very good hotel for adults and young families.

Me and my wife came for a 2 nights vacation after a business conference. The hotel is amazing. The only thing that we liked less, was that it was less suitable for couples, since it is not an "adults only" hotel.

Zafiro palace andtrax Nice clean rooms, not at all space for 3 people, a cut out room divider separates sleeping arrangements, forget any privacy! 3rd pull out bed - uncomfortable, poor quality and caused severe backache. Totally unsuitable for those with mobility problems ramps and lifts sure, but bathroom no grab handles, slippery floor and step and and down to use facilities. We booked and paid for 3 people why is everything supplied for 2 people. So okay we asked they gave us requested items. But so many times they continued to supply for2 only! Shouldn’t have to ask for these simple things like this after paying so much money. Suddenly the jacuzzi In the room starts gurgling took a look at it, it’s bubbling up someone else’s dirty scummy water. Upon calling reception and telling them politely their reply is it bothering you, well yes it’s someone else’s dirty water, so my daughter called more forcefully anxiety send someone to look at it Maintenance comes says there are so many jacuzzi’s the system can’t cope! Excuse me?! Why have so many rooms with this facility if you don’t have the infrastructure to deal with it? We certainly didn’t use it. What a way to waste money😡 This is 2 ⭐️ mentality This is just 2 days in, not looking forward to the remaining 8 days. Tried the Japanese restaurant, so salty, refuse to cook food to your liking they took off the bill but my daughter was hungry, ordered off of room service again epic fail! Soundproofing couldn’t her a peep from next door but my gosh I thought many times that upstairs were coming thought the ceiling😡 Five star never, have stayed in better 3.5/4⭐️. Bell hops are a good nice and friendly you get them taking you to your room but struggle when leaving. But the rest of it is a big never again! I’ll stick to the tried and tested 5 ⭐️. Have never been to a hotel where they haven’t kept any rooms vacant for those who needed a later checkout, they always have something not these tho.

We had a wonderful stay at ThevZafiro Hotel. We stayed in Block 3 initally, which overlooked the golf course and moved to Block 7 when we extended our stay. We enjoyed the Zafiro Club benefits thanks to our lovely Concierge, Julia. She took good care of us. Massages, beautiful flowers in our room and a romantic candlelight dinner. The staff were exceptionally friendly and Laura at the main desk was very helpful from the start. The buffet breakfast was good but our dinners in the restaurants were a bit disappointing. Wifi was sometimes a bit slow.We're looking forward to returning next year.

Very good hotel. Very clean and staff members are all very friendly. Rooms are amazing. All the restaurants have great food. Definitley going back!!