The hotel itself was in a great spot (Royal Caribbean cruise customer) and was clean and pleasant. The staff accommodated our early check in request (we arrived around 1pm) which was terrific - didn't have to wait YAY!!!
The rest of the staff were all wonderful except for the bar staff. We placed an order for drinks/snacks at the bar and then sat off to the side nearer the restaurant. We had to ask at least three times for our order and the bartender/server was abrupt and rather surly. Everyone else was wonderful.
Хорошее расположение, недалеко и от метро и от центра города.
В холле есть жвачки, чтобы оставить свой след на стене жевательной резинки, вечером на рецепшене выставляли корзину с яблоками, а утром (до 10.00) можно было выпить кофе или чай.
Обратите только внимание, что бутылки с водой в номере не бесплатные, на них висят ценники.
The bed was too soft and saggy. Req for a foam pillow was forgotten. Bedroom slippers and kettle were not provided unless asked. 1 lift was down during our stay, housekeeping staff were using the only available guest lift. Stench from housing keeping trash filled the lift.
Modern room, good location, poor water pressure. Toilet amenities were very medicore for the price. Hotel was willing to store my parcel prior to arrival. Airport transfer booked was prompt. Car valet was slow and very expensive.
The room was modern, stylish, and very comfortable. Unfortunately, the rest of the hotel didn’t live up to that standard. The property feels extremely busy and frenetic, with little sense of calm. The lobby, in particular, appears to have been designed on a tight budget and feels at odds with the contemporary look and quality of the rooms. It lacks the sense of arrival and polish you’d expect, creating a disappointing first impression.
We chose this place for our anniversary and it was just perfect. Very clean and very comfortable. They surprised us for our anniversary.
Comfortable bed and very clean room.
They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.