"Excellent location and breakfast. Rooms very spacious. Restaurant food very good. My booking was for a high floor room with a city view and they gave me a low floor with a beach view. I didn’t mind as the room was spacious and beach view was nice but I think it was a bit impolite to change my room without even asking me/ offering an explanation. I would have also expected for a 5 star Hyatt hotel to have a bathtub and robes/slippers. However as the price was much lower than what this brand would usually be I think it is still very good value for money."
"El servicio en el desk front , muy bueno.
Las instalaciones, bastante venidas abajo: Regulacion del agua caliente-fria, lo explique y pedi mejorar, pero no hicieron nada ... el mezclador no funcionaba bien para la ducha.
La limpieza, bastante superficial en el baño.
El desayuno de muy baja calidad ... no habia pavo, variedad de quesos. Los jugos de muy baja calidad, agua-azucar y colorantes...frutas siempre las mismas , no sandia ni melon. Bananas super verdes.
Definitivamente en Marzo cuando regrese no sera en este Hotel."