"Excellent location and breakfast. Rooms very spacious. Restaurant food very good. My booking was for a high floor room with a city view and they gave me a low floor with a beach view. I didn’t mind as the room was spacious and beach view was nice but I think it was a bit impolite to change my room without even asking me/ offering an explanation. I would have also expected for a 5 star Hyatt hotel to have a bathtub and robes/slippers. However as the price was much lower than what this brand would usually be I think it is still very good value for money."
"This hotel located in a very convenient location for tourists, right on the Plaza Independencia in the city center, walking distance to all the sightseeing sites, facilities are quite good, breakfast was above average, however if you want to go out for dinner after hour, there're very few dining options around, most restaurants closed before 8pm, even though Montevideo is generally safe, that area behind the hotel was dark and gave eerie feeling."