"All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!"
"This is my second time with them as its very closed to where my business need todo, the hotel is much better improvement they have a wide stairs no elevator had a firm nice comfortable bed with sift pillow and a heavy blanket, nice good size room although the bathroom is a bit smaller they have a hot water in the shower, kettle to
make a hot water for coffee or tea, the bath soft and shampoo is empty. The just behind the gaisano mall and pacific mall very convenient walking distance to sm mall as well. I would stay there again if I can return to legaspi."