"The hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside.
Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally.
Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos."
"Service was amazing from start to finish. Communication is quick and all staff are happy to make themselves known to guests. All staff are happy to help even management. They have an incredible way of making guests feel welcomed. Three meals served throughout the day buffet style which is a great addition. Great location right on the lagoon with great views and plenty of restaurants nearby and stores within walking distance. The room was much bigger than I anticipated with a lot of space. Based on my experience I highly recommend this hotel."
"Citiheight hotel is a cozy place, the location, the services and the decency of the hotel make it the best so far. It is very close to the airport which is another reason that I recommend it. I will definitely use Citiheight hotel in my next visit."
"The Bad Side:
The room feels stuffy and poorly ventilated. There is a need to install proper air expellers or improve ventilation in both the room and the toilet.
The Good Side:
The reception staff, driver, caregivers, and cleaners are exceptionally kind, helpful, and professional. Their warm attitude made the experience much better."