"I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money."
"We love this hotel very much. We want to try ryokan but scare to get the old and dirty one, this is the right choice for us, room was very clean, big & modern. Staffs were friendly and tried their best to communicate in English, which we appreciate it very much. It is a resort hotel, of course it has the resort fee charge like everywhere worldwide, I don't understand why some guess complain about it."
"Very excited and enjoyed staying for two nights.
Food, service and facility, hot springs out 10 out 10.
Would recommend to stay here and diffintly coming for the next time
Thank you for outstanding service and compliment durin"