"I booked a room for a couple of days but stayed for three more. The staff was very kind and attentive. I forgot my fridge magnets and returned to the hotel a day after check out. Magnets were carefully stored and returned to me intact."
"When we first got to our room, unfortunately the air con was broken with water all over the floor, the staff came and mopped it up and left a bucket to catch the water, as we went to shower we noticed the towels were stained and ripped, 3 hours after we had checked in, we were told we had been complimentary upgraded! Which was amazing, the staff took our stuff to our new room, and we had a huge suite which was 10x better than the room before clean towels, cleaner area,a separate kitchen area to the bedroom and was 50Sqf in all. The Staff were so lovely and kind and really turned the unfortunate vibe of what we had checked into around!
Location wise, there was not much within walking distance however the hotel offers bikes to rent for cheap to head into the busier part of seminyak."