"Even you ask for daily clean, the room was not cleaned at all. Besides, when we first step in the room, there was a dirty cleaning cloth on the floor.
There is always always noise in the room. Room furnitures moved from one side to another which makes noise in our room."
Porto Bello Royal มีบริการสระว่ายน้ำกลางแจ้งแบบเปิดตามฤดูกาล ศูนย์ออกกำลังกาย สวน และพื้นที่ชายหาดส่วนตัวในคาร์ดาไมนา ที่พักแห่งนี้ให้บริการแผนกต้อนรับตลอด 24 ชั่วโมง นอกจากนี้ก็ยังมีห้องอาหารและลานระเบียง ที่พักนี้ให้บริการอ่างน้ำอุ่น ความบันเทิงยามเย็น และเลานจ์ส่วนกลาง Porto Bello Royal ให้บริการห้องพักติดตั้งเครื่องปรับอากาศพร้อมโต๊ะ กาต้มน้ำ ตู้เย็น ตู้เซฟ โทรทัศน์จอแบน และห้องน้ำแบบส่วนตัวพร้อมฝักบัว ที่ที่พักนี้ ห้องพักประกอบด้วยชุดเครื่องนอนและผ้าเช็ดตัว Porto Bello Royal มีบริการอาหารเช้าแบบบุฟเฟต์และอเมริกัน ท่านสามารถเล่นปิงปอง เกมปาเป้า และเทนนิสได้ที่โรงแรม 5 ดาวแห่งนี้ และที่พักมีบริการจักรยานเช่าและรถเช่า สถานที่น่าสนใจยอดนิยมที่อยู่ใกล้ Porto Bello Royal ได้แก่ หาด Lakitira Beach Aquatica Water Park และΠαραλια Χελωνα สนามบินนานาชาติคอส อยู่ห่างจากที่พัก 12 กม.
"Kos koaea hoteldeki konaklamamız otelin konumu, temizliği ve personelin ilgisi sayesinde çok iyi bir tatil geçirmemizi sağladı. Özellikle bar da görevli olan Can Bey mükemmel bir barmen müthiş kokteyller yapıyor bunun ile birlikte iletişimi ve çözüm odaklılığı hotelin kalitesine katkı sağlıyor. Kendisine de tatilimizin bir parçası olduğu içinde teşekkür ederim."
"Best time of our lives :)
The hotel is beautiful and the service is amazing, every staff member wants you to have a great experience. We had a room with a private pool, we also had the candlelight dinner in the hotel's restaurant, and the floating breakfast. We additinally oredered pool floats (a giant flamingo). If you want to really treat yourself I would reccomended ordering them, despite the extra cost.
It was a great experience for us, we almost didn't go out of our room. The breakfast buffet was included in our reservation and was also great, high quality ingridients and cooking.
The hotel's staff was very responsive and helped me plan the dinner reservations and extras i've ordered.
Hope to come back again :)"
"Staff were very friendly and resort was amazing. Staff organised a birthday cake with candles and a letter for my sister without being made previously aware of the birthday. We asked for dinner recommendations for her birthday and came back to find birthday cake and card. Great selection of food and restaurants with ample sunbeds around the pools and beach for tanning.
We had a late flight so staff collected our luggage from rooms and stored safely, allowing us to continue using the resort facilities. Also able to shower and freshen up in the departures lounge before heading to the airport.
Overall great experience, would definitely go back."
"Booked a standard graden room, turned out to be a catastrophe: fridge in the mini bar humming so loud one could barely sleep, road directly in front of the room with loud vehicles passing and uncomfortable bed) - slept less than 4hours first night. Then were given the option to move to another standard room which did not have a loud road but for whatever reason had same issue with the fridge. After complaining again were upgraded to better room which was nice (bed nevertheless not comfortable). Lost 2 out of 4 nights to terrible rooms.
Overall cannot recommend hotel. If you want to stay make sure only to book higher categories - standard room is absolutely not acceptable - a shame for a supposedly 5* hotel.
Other negative aspects: breakfast only okish, food and the restaurant very very mediocre at truly elevated prices & outrageous wine pricing (60€ retail wine sold for 370€..) with no decent drinkable cheaper wines
On the positive sides: very nice beach, good service at the beach, nice/cool interior design."