"The hotel is in a great location the staff are very helpful & pleasent however the hotel & rooms are tired & a bit small.
There isn't a fridge in the room, the bathroom nightlight didn't work nor did the hairdryer it was also not possible to turn the towel heating rail off so having it on all day & night caused the room to be constantly hot (no air con).
The bathroom is small however the shower was excellent unfortunately the shower tray had a couple of large cracks which had been covered over with (discoloured) tape which made it look scruffy.
Breakfast was average, the breakfast room looked like it was waiting for an overhaul & the food was limited but ok.
Not sure I would stay here again there are other hotels for a similar price that, despite the lack of sea view, are far superior."
"Hotel was clean, plenty of parking, good breakfast
No information in rooms, was advised that they didn’t like clutter, so any questions we had we had to go to reception to ask. No wifi, channels on tv not tuned in, had to pay to use the spa facilities."
"This was the second time my husband and I stayed at this luxurious new resort style hotel in/near Windermere. It was part of a longer trip, and again we stayed in the posh Winander Suites keyed access building. Breakfast is great as you get to eat from both the breakfast buffet, and also order hot food from the menu. The staff here are always 10 out of 10 excellent for both in the spa and the hotel itself. A couple of them even remembered us from the year prior! It's great having so many dining and drinking options on site... one never really needs to leave. I really enjoy the keyed access for the Winander and additional for the room hallways. There is parking on site and a guard at the gate. I know we will continue to visit here for many years to come!"
"The hotel is a classic building itself and the surrounding area is very peaceful and beautiful. The breakfast is very good and eating by the window is so wonderful. Except the bathtub which my room did not have, the hotel is a good place to stay."
"Fantastic guesthouse with two lovely welcoming hosts that provided us with the local knowledge we needed. Beds were very comfortable and the vegetarian breakfast was delicious!"
"Upon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’.
Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel.
Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views."