"The YHA is situated between two lovely towns, Ambleside and Windermere, offering the perfect opportunity for a variety of walks. The staff were very helpful and polite, and the view from the hostel’s patio was breathtaking. Our room was spotlessly clean, and the beds were very comfortable. Thank you – we had an absolutely fabulous time!"
"Upon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’.
Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel.
Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views."
"This was the second time my husband and I stayed at this luxurious new resort style hotel in/near Windermere. It was part of a longer trip, and again we stayed in the posh Winander Suites keyed access building. Breakfast is great as you get to eat from both the breakfast buffet, and also order hot food from the menu. The staff here are always 10 out of 10 excellent for both in the spa and the hotel itself. A couple of them even remembered us from the year prior! It's great having so many dining and drinking options on site... one never really needs to leave. I really enjoy the keyed access for the Winander and additional for the room hallways. There is parking on site and a guard at the gate. I know we will continue to visit here for many years to come!"
"Hotel was clean, plenty of parking, good breakfast
No information in rooms, was advised that they didn’t like clutter, so any questions we had we had to go to reception to ask. No wifi, channels on tv not tuned in, had to pay to use the spa facilities."