"We had a pleasant stay at the hotel overall. The location is a bit far from the main tourist attractions, but it was still manageable and didn’t significantly affect our trip.
The room was comfortable and clean, and we appreciated the overall atmosphere. However, we did notice a few areas for improvement. One thing that stood out was the placement of the power outlets, which were quite far from the bed. It made charging our phones a bit inconvenient, as we had to sit at the table while waiting, especially when uploading photos and sharing our experiences.
Despite these small inconveniences, we still enjoyed our stay. With a few minor improvements to the room amenities, the experience could be even better."
"Clean and comfortable hotel. Super convenient with McDonald’s and M&S right next door, and a bus stop just 3–5 minutes away. Great place to stay if you want to be away from the city but still have easy access to the city centre by taking the bus."
"Clean and comfortable rooms. The location is great for Morningside. Bit farther to get to Edinburgh centre but there's a bus stop right opposite that takes about 30 mins.
Staff were friendly and solved any issues I had. Jake in particular was very helpful."
"We had the best welcome greeting from the lobby staff. Service with a smile! Great to feel welcomed. The room has all the essentials and location is superb. Very near to our favorite Bella Italia restaurant. Cheers!"
"We booked this hotel not knowing that it is literally next to the zoo. So it was a pleasant surprise and we decided to include the Edinburgh Zoo as part of our itinerary when we were there. There’re bus stops infront of the hotel that conveniently transport us to the city centre in 15min; as well as to the airport. The bus systems there are superb and most of the times the buses arrived on schedule.
There are no bottled mineral water, toothbrushes, toothpaste, comb or other sanitary products (except for shower gel, shampoo and handwash) provided in the room. However, there is a note pasted in the toilet that one has to ask for these items at the reception counter if one requires any of these. We didnt notice the pasted note in the toilet; thus we did not ask for these during our stay..
We were also surprised that there was no mini fridge or safe which are normally provided in a hotel room. Nonetheless we were happy when there’s an iron and ironing board in our room.
We noticed that the housekeeping service usually starts around 9am. We were in the room at around 9.30am when someone from the housekeeping dept tried to open the door. So if you intend to wake up late, we suggest to keep your door locked and latched. Their housekeeping is efficient as we think they need to be on schedule but many times our used cups were not cleaned thoroughly (or replaced) as there were still stains in the cups. 1 day 1 of our half-drink bottled drinks was removed from the table which we presumed the housekeeper could have thrown it away.
On the whole, it’s a pleasant stay for our family."