"Good environment. Good size room. Bedsheets come with slight black stain. Breakfast is the same every day.
Horrible front desk service. Worst experience ever in my numerous trips to Switzerland and staying in different hotels. Requested reception to help book taxi to train station for early morning train to airport 2 days before departure. Reminded them evening before and was assured it has been done. Come time of pickup and no taxi came. Checked with reception and he said need to wait for taxi company to call back and need at least 20 minutes!! Requested him to expedite and he asked me to book uber myself!!!! Installed uber and got myself a vehicle and just in time for the train. Speechless"
"Great room and location, breakfast was decent considering Swiss Prices for everything. Just a fridge that kept things colder would be hugely appreciated!"
"Dans ma chambre, j’ai entendu les gens de la chambre du haut, marché, très mauvaise insonorisation de la chambre. Il manquait des produits comme le conditionneur pour les cheveux . "