"Good environment. Good size room. Bedsheets come with slight black stain. Breakfast is the same every day.
Horrible front desk service. Worst experience ever in my numerous trips to Switzerland and staying in different hotels. Requested reception to help book taxi to train station for early morning train to airport 2 days before departure. Reminded them evening before and was assured it has been done. Come time of pickup and no taxi came. Checked with reception and he said need to wait for taxi company to call back and need at least 20 minutes!! Requested him to expedite and he asked me to book uber myself!!!! Installed uber and got myself a vehicle and just in time for the train. Speechless"
"Great location just steps from the train station, yet quiet thanks to the lovely garden setting. Rooms are clean and well-equipped, and the free public transport pass is a nice touch. The wellness area is a bonus. Some street-facing rooms can be noisy, and the A/C is limited, but overall a comfortable and convenient stay."
"All amazing! Modern, clean, spacious room, very nice hotel and a good deal for the price, had all necessary toiletries, Walkable distance to the train station. I would recommend to others and come back again!"
"Abbiamo passato una giornata a Losanna. Nel centro vicino alla stazione e alla metro letteralmente due passi. Camera ampia con tutti i confort e una piccola sauna dove rilassarsi ad uso gratuito a fianco alla palestra"
"My two companions and I had a fantastic three-night stay. The hotel is modern and spotless, with all the facilities and furniture feeling very new. We were particularly impressed with the complimentary transportation card, which was incredibly convenient for getting around. Be sure to ask about it at the front desk when you arrive!
The service was impeccable. The front desk staff were very friendly and gave us great advice on local transport, helping us avoid unnecessary costs. Although we couldn't modify our booking to change the last night to a double room due to platform restrictions, the hotel replied to our email quickly and professionally. A wonderful touch was the chocolate fountain in the lobby, it was a delightful treat that put us in a great mood every day. We highly recommend this hotel, they also have very nice gym (see the photo below)."
ผผู้เข้าพักThe rooms feature lighted images of fishes and sea or water themes. I often go back in this hotel and always get another room with another image to learn from. Rooms are very clean, the place is good for going to aquarium, CHUV or epalinge, next to metro station. Sauna and hammam are okay. Food is good. My favourite hotel in Lausanne even if it's nothing special.