"The front desk staff were very warm and humorous. I checked out during the day and asked them to store my luggage. When I went back to pick it up in the evening to catch the last bus, I was in a hurry. They comforted me, saying there was still time, and gave me a bottle of water. They also wished me a pleasant journey. I was really touched. I wish the hotel would do better and better and the staff would be happy every day."
"I truly enjoyed my stay at this hotel in Grindelwald. The room was spacious, spotless, and offered an amazing view of the mountains. The staff were extremely welcoming and always ready to assist. Breakfast was delicious with plenty of choices. The location is perfect—close to shops, restaurants, and train station. I would definitely come back again. Highly recommended for a relaxing and memorable stay!"
"Extrem sauberes und schönes Hotel. Die Berg Aussicht in paar Zimmern war wirklich klasse und man konnte sogar sich das Frühstück vom Buffet ins Zimmer nehmen, um es auf dem Balkon zu genießen. Bad war sehr modern, Betten super bequem und sehr hilfreiches Personal."
"The hotel was located in the middle of the hill, just like many of the hotels in Grindelwald. There was free bus in the area so it was easy getting up and down. Yet, the bus service stops at around 6 or 7pm, and you will have to walk up the hill from the train station for about 20 minutes. Also, potentially because it was in the middle of the mountain or it was winter, it felt very dry in the middle of the night. It would be nice if there can be a humidifier in the room.
However, the view of the room is absolutely worth it. You can look at mountains like Eigerblick just from your room and the breakfast buffet, and it is extremely breathtaking.
The breakfast buffet included was decent, with fruits, bread, cereal, some hot food and drinks. In particular the eggs were very nicely done.
The bathroom looks a bit old-fashioned and narrow, with slightly insufficient lighting, but overall it was clean and good.
The service was generally good. We were greeted with great smiles and friendliness by the reception and staff at the breakfast buffet.
Overall it was an amazing stay and I would recommend it:)"