"Good location close to where I had to be for working week and to catch up with friends. All went well until my grocery bag that I had left on the kitchen bench next to the coffee/tea was mistaken” for rubbish after it had been in the same place for 7 days. APX followed up with cleaning company and I was to provide a list of what was mistakenly taken . I later received message from APX to provide my banking details for refund to be passed on to a cleaning company. I did not feel comfortable in providing my banking details so just accepted the write off of approx $40 but later realised I had another product Manuka honey that would have pushed the approx cost up to $60 but still not comfortable to provide banking details .
All up I’ve learnt not to be lazy and to pack my stuff into a cupboard and that could have prevented this “mistake “. Would I use same location again - yes but will pack everything away ."
"Excellent service and very friendly staff. My room was cleaned every day while I was out and there was a nice restaurant on club on the floors below my room. As is stated, there will be noise particularly on a Friday, coming from the club downstairs and it’s worth mentioning that he does continue until around 1am. Overall though, I would highly recommend this if you are travelling to Sydney either solo or with friends or family the location is perfect and it’s a very clean comfortable luxury hotel to stay at. For me personally, booking in September during the mid week, I also managed to get it at a very very reasonable price Considering what I got for my money."