My stay was ok. I was actually happy that I had to stay only 1 night cause I was disappointed on the level of the hotel compared to other InterContinental I stayed in other countries. I love bathtubs and the room had one I did not want to use. It was a let down for the price I paid which was not cheap so I was expecting more. The breakfast was great cause Brazilian cuisine is awesome! I also did not appreciate the condescending tone of the staff at the front desk. I would not stay there again nor will I recommend to anyone.
แปล
คำตอบจากที่พัก: We apologize for the inconvenience you experienced during your stay. Please allow us to assure you that what you described is not part of our InterContinental brand services. We hope to have another opportunity to improve your experience.RegardsInterContinental São Paulo by Johannes Bayer
ผู้ใช้ไม่ระบุชื่อ
ห้องคลาสสิก
เข้าพักเมื่อ ธ.ค. 2023
ครอบครัว
4 รีวิว
3.7/5
โพสต์เมื่อ 16 มี.ค. 2024
Bit dated time for refurbishment
แปล
คำตอบจากที่พัก: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We value your comments and welcome the opportunity to serve you again.Sincerely,InterContinental São Paulo Team - by Johannes Bayer
ผู้เข้าพัก
เข้าพักเมื่อ เม.ย. 2022
ทำงาน
7 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ก.ค. 2022
Amazing hotel and great breakfast. Definitely I will be back.
แปล
คำตอบจากที่พัก: Thank you for your feedback.RegardsInterContinental São Paulo by Johannes Bayer
คำตอบจากที่พัก: We appreciate your feedback, as it is of fundamental importance for us to improve our services. Sincerely, Intercontinental São Paulo Team by Johannes Bayer
คำตอบจากที่พัก: Dear Thank you for your feedback. We would like to give you a new experience in our hotel.Best RegardsInterContinental São Paulo Team
ผู้เข้าพัก
ห้องคลาสสิก
เข้าพักเมื่อ พ.ย. 2023
คนเดียว
2 รีวิว
1.0/5
โพสต์เมื่อ 26 ธ.ค. 2023
房間有小蟲子,換了兩次一直有。同時健身房器材老舊,不穿運動服不讓進。
แปล
คำตอบจากที่พัก: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,InterContinental São Paulo Team - by Johannes Bayer
คำตอบจากที่พัก: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We value your comments and welcome the opportunity to serve you again. Sincerely,InterContinental São Paulo Team - by Johannes Bayer