Harman Hotel Sanya

Worst hotel in my 4 years in China. I booked this hotel because I saw many great reviews at first and then it was also 5 star. However after arriving in my room, I checked more intensively and found negative reviews to what I was experiencing. I got my room and it has stains on the wall and a damp smell. I asked to changed after much deliberation they showed me another room and it has the same problem (floor 15). I asked to be upgraded and side I would pay and they said there’s no room of the upgrade I want. The man told me all rooms have the stains because it’s seaside hotels but then I asked for my refund and they said let’s go look at 1 more room on the 7th floor. I did and it was the rook I asked for upgrade (that they said wasn’t available). It had no stains and the lady told me the wallpaper was new so actually the stains are not from seaside but because the hotel is simply old. And it shows. The new room was nice but the bottom of the wall had black marks and ceiling too. The room smelled of dampness, and the smoke from next door was coming into my room at night so at 1am I messaged trip.com for a refund and changed hotels literally 1am on my first night. Simply put, the rooms are not clean and the hotel is TERRIBLY old and moldy. When I arrived to my third room I split my drink and asked the cleaner to come help me clean, she said take the mop and do it yourself (and I literally did). There’s no English speaking staff, at all, luckily I’m fluent in Chinese. Above all the hotel is a safety hazard because damp and mold is bad fri you health and you shouldn’t be living in it. There is no vibe in this hotel and it really ruined my impression of Sanya. The staff were very helpful in trying to get me a new room and I appreciate it and their help, it’s not their fault hotel is falling apart. It should be a 3 star it’s not 5 star standard all. You will get sick if you stay here, it’s a disgusting hotel with mold and dirt and cleaners who don’t clean. I’m so sorry to say. One thing is that the front of desk staff & the butlers at the front of the door are really nice and helpful 🙏🏻 I originally booked 4 nights and left after the first day cause sleeping there was too bad and noisy and the damp smell was just too much. Thank you to the staff for helping me to refund and authorizing it without penalty. It is not their fault the hotel is old but the owner really needs to renovate it. Thank you to the hotel people for your good service but I will never stay here again and I really don’t recommend people to stay here with moldy old smells and stains and no real sea view in the sea sea view hotel. Also, tv is old + pool area is nice at least. Nothing was really open and not vibey here at all.

景色非常好 住了好多次了 給升級了180海景房 上次給升的無敵海景這次樓層不太滿意太低了12層不過好在有送網紅下午茶 最後説一下那個草莓酸的我口水都流了

地段很好，就在大菠蘿，吃飯出行都很方便，如果你對酒店配置不是特別要求高端，那這個價格從性價比來説是值5分的，躺床上就能看海，有個無邊泳池，音樂吧，餐廳也是海景，早餐也挺好，可能海邊的關係，有的房間確實一開門有點黴味，我後來換了一間

🔔服務：酒店服務很好，定的普通房升級成親子房，還能延遲退房。 🧹衞生：房間沒有異味，沒有潮濕發黴，洗澡水也很大，空調給力。 還有無邊泳池，小童滑梯和小樂園。最驚喜早餐可以吃到一點半直接當早午飯了，綜合評價這個價位來説酒店是非常滿意了。

酒店設施齊全，環境舒適，海景盡收眼底，服務細心周到，生日還精心準備了蛋糕！ 泳池環境優美，特別是哈曼美拍達人，給遊客帶來驚喜，攝影技術好，工作人員耐心服務，拍了很多美照留念！

評價很多次，但我是第一次給全滿星星，所以無話可說的性價比！價錢不貴，景色一流，位置超近市中心，隔壁就是大商場，走路距離去海邊游泳，酒店五樓有個超級帥的泳池！只能說只要酒店價格不變，我以後每次來三亞都住這裡！

酒店位置極佳，步行到大東海海灘不到10分鐘，並且酒店有免費的電瓶車隨時送到海灘。周邊餐飲購物非常便利，酒店就位於大菠蘿購物中心的樓上。購物中心裏的“不仔客”味道好，價格合理，270度海景，服務人員也很熱情。步行15分鐘就是“巴洛克”清補涼，好吃！去海棠灣免税店的免費大巴就在酒店北門，從酒店大堂步行5分鐘，超方便。 房間設施中規中矩，空調夠力，並且有多種枕頭可以選擇。網絡電視的頻道很全，並且能夠回看，追劇很方便。除了電視遙控器因為過度使用導致不怎麼靈敏之外，房間設施很好。沒有所謂的“黴味”。 自助早餐很豐富，哈曼酒店的早餐時間一直延續到中午一點半，必須點一個大大的贊！ 游泳池很大，分小童和成人，小童泳池比成人泳池還要大，提供多種戲水玩具。泳池晚上11點關閉。因為泳池是在酒店的六層，因此可以在無邊泳池裡可以盡覽無敵海景。 建議訂海景房。

三亞最後一天選擇了大東海的哈曼酒店，酒店離大菠蘿、海邊都很近，吃飯出行很方便，前台辦理入住的小哥史煒城服務態度很好，主動給我們升級了房間，辦理入住很快，酒店大堂門口的穿藍色衣服的小哥哥很有禮貌，見面都會打招呼，升級後的房間在16樓，直接可以看到海，視野不錯，5樓有無邊泳池，拍照很好看，早餐水果還挺好吃，酒店房間設施不是很新，估計是開的年份早的緣故，不過住在這邊交通很方便，還是比較推薦的。

Breakfast until 13:30, Perfect for families with children, a view pool with children's slides