Hotel Universal

The hotel is good but the housekeeping not clean as the towels were used n did check

Amazing staff, they re so welcoming and helpful that makes your stay an unique experience. Overall a good deal for the money, good rooms at a affordable price

Nice staff, but no English. Clean room, good shower, great location (car park across the street). Heaviest hotel room door I've ever had to open.

Clean & convenient

Perfect location great personnel. However the room is very small and the smells badly

Our stay at this hotel was meant to be a layover. This hotel seems good for that purpose. It’s very conveniently located close to bus and train.

Location is perfect walking distance to the center. The airport bus stop is right in front of the hotel. Room is spacious, clean and good condition. Bed is big and comfortable. Bathroom was recently renovated in good size. The room has an open view to the square. Breakfast is good plenty of everything. The service of the hotel is friendly snd good.

Ubicación muy próximo al centro histórico De Santiago y justo al lado de la parada de bus de la línea 6A, con lo cual desde el aeropuerto nos fue muy cómodo llegar sin tener que andar de un lado para otro con la maleta. La habitación que nos asignaron en la planta 7 era amplia y no oímos ruidos del exterior para dormir. El desayuno estaba bien , con opciones suficientes de dulce, embutido , huevos revueltos y fruta.

這個酒店衹住一晚，但因為要去天涯海角住一晚後還要回到聖地亞哥坐火車，所以問前台行李能否存到第二天，前台一位女士説沒問題第二天她都在，甚至都沒寫行李票給我。第二天我很晚才來拿行李，前台換成一位男士，他也是問都沒問，就把行李拿給我了。好神奇！他們都記得誰是誰的行李？